Reynolds Food Group
Telesales Team Lead Assistant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Telesales Team Lead Assistant
Ready to step up, lead from the front, and help a busy telesales team deliver outstanding customer service?
Location: Kilmarnock, Scotland
Salary: £29,000
Hours: 40 hours per week, 5 days over 7 including weekends on a rota basis
We’re looking for an enthusiastic, organised and people-focused Telesales Team Lead Assistant to support our busy Customer Support team. If you enjoy motivating others, solving customer queries and keeping a fast-moving team running smoothly, this could be the perfect next step.
Why join us?
- You’ll play a key role in supporting a high-performing telesales and customer service team.
- You’ll help coordinate workloads, rotas, incentives and day-to-day team activity.
- You’ll coach and support colleagues, helping new starters settle in and existing team members develop.
- You’ll be trusted to resolve customer queries, build strong relationships and keep service standards high.
- You’ll work in a busy, varied environment where no two days are the same.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What we’re looking for
- Previous experience in a supervisory, team leader or senior customer service role.
- Strong customer service experience, ideally within hospitality, foodservice or a busy telesales environment.
- Confident communication skills, both written and verbal.
- Good IT skills, including Microsoft Excel, Outlook and Word.
- A positive, patient and customer-first approach.
- The confidence to make decisions, solve problems and escalate when needed.
- A natural ability to motivate, coach and support others.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What’s in it for you?
- Additional leave.
- Retail Discount membership.
- Health Care Cash Plan membership.
- Group Personal Pension Plan.
- Discounted or free food.
- Employee discount.
- On-site parking.
Sound like your kind of role? Apply today and take the next step in your customer service leadership career with Braehead Foods Limited.
Braehead Foods Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills