West Northamptonshire Council
Temporary Accommodation Site Officer
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Are you passionate about supporting vulnerable residents and ensuring they have access to safe, secure, and well-managed accommodation?
We are looking for a proactive and organised Temporary Accommodation Site Officer to manage and support the day-to-day operation of our relocatable temporary accommodation sites across West Northamptonshire.
In this important role, you will help ensure residents are housed in a safe, clean, secure, and well-maintained environment, promoting wellbeing while ensuring compliance with all relevant statutory and regulatory requirements. You will work closely with residents, colleagues, contractors, and partner organisations to maintain high standards across our accommodation sites and support positive outcomes for those experiencing housing difficulties.
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This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Children and Adults Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
Responsibilities
As a Temporary Accommodation Site Officer, you will be responsible for the day-to-day management of relocatable temporary accommodation sites, ensuring residents are housed in a safe, clean, secure, and well-maintained environment.
- Carry out site inspections
- Monitor health and safety compliance
- Coordinate repairs and maintenance
- Liaise with contractors
- Maintain accurate records
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Working closely with residents, you will provide practical support, respond to enquiries and concerns, promote positive community standards, and help residents successfully sustain their accommodation.
You will also manage resident move-ins and move-outs, complete inductions and property inspections, and ensure accommodation is prepared efficiently for new occupancies, helping to maximise availability and deliver a high-quality service for those in temporary accommodation.
Requirements
You will have previous experience of working as a site officer / property manager or have experience using your excellent communication skills to negotiate and communicate with a wide range of people, including customers, colleagues, contractors, and other partnership organisations.
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