Jobs.co.uk
Temporary Customer Service Representative - Manches
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About The Role
This three-month temporary assignment in Manchester seeks a Temporary Customer Service Representative - Manches to support visa application and renewal processing. Working 37.5 hours weekly on a rota, shifts run 8am-4pm or 10am-6pm Monday to Friday, plus two to four Saturdays monthly, 8am-4pm. Pay is £13.00-£13.50 hourly, with holiday accrual. The postholder greets applicants, guides them through forms, checks documents and ensures each visit runs smoothly and professionally. Applicants need a valid DBS certificate, immediate availability, strong communication, attention to detail and a proactive, adaptable approach when assisting customers face to face.
Temporary Customer Service Representative - Manchester
Location: Manchester
Pay: £13.50 per hour + holiday pay accrual
Duration: 3 Months
Hours: 37.5 hours per week, rota basis
Monday - Friday: 8am-4pm and/or 10am-6pm
Saturday: 8.00am - 4.00pm - 2 / 4 Saturdays per month
Requirement: Valid DBS certificate
Start: Immediate availability essential
About The Role
We're looking for a personable, proactive, and adaptable Customer Service Representative to support the day-to-day processing of visa applications and renewals. You'll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You'll Be Doing
- Greeting and assisting customers throughout the application process
- Supporting applicants with completing and checking forms
- Collecting biometric data and required documentation
- Following structured administrative and filing procedures
- Using a computer-based system to guide workflow
- Handling customer queries and complaints with diplomacy and confidence
What We're Looking For
You'll thrive in this role if you have:
- Proven experience in a customer-facing role
- The ability to stay calm and professional under pressure
- A can-do attitude and willingness to go the extra mile
- Experience working in a fast-paced, collaborative environment
- Strong communication skills and a patient, supportive approach
A valid DBS certificate is required as part of the screening process.
Interested?
Please get in touch as soon as possible for more information. You'll be joining a supportive, hardworking, and friendly team.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About Us
Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.
At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.
Love Success is proud to serve as an Employment Agency for this vacancy.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London