University Hospitals Coventry and Warwickshire (UHCW) NHS Trust
Temporary Staffing Services Officer
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Job Opportunity: Temporary Staffing Services Administrator
Are you a proactive and customer-focused administrator looking to make a difference within one of the UK’s largest acute teaching hospitals? We are seeking a motivated individual to join our Temporary Staffing Services team, supporting the safe and effective deployment of bank and agency staff across the Trust.
About the Role
This is a fast-paced and varied role where you will:
- Coordinate staffing requests
- Process bookings accurately and efficiently
- Ensure compliance with Trust policies, NHS standards, and approval processes
Working closely with managers across clinical and non-clinical services, you will provide advice on temporary staffing procedures, resolve complex queries, and deliver a high standard of customer service.
Key Responsibilities
- Support and supervise the booking team
- Assist with training and development
- Undertake compliance audits
- Deputise for the Team Leader when required
- Provide expert advice and support to managers
- Oversee booking systems and workforce compliance
- Supervise Senior Booking Assistants
- Resolve complex staffing, payroll, and invoicing queries
- Maintain and improve procedures
- Deliver staff training
- Conduct compliance audits
- Support projects that enhance service performance and customer experience
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Key Requirements
- Substantial administrative experience
- Excellent organisational skills
- Ability to manage competing priorities
- Confidence in building relationships with stakeholders
- Ability to analyse workforce information and resolve problems
- Experience within workforce, recruitment, temporary staffing, or rota management, particularly in an NHS setting, would be valuable
About Us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
- High-quality patient care at the heart of everything we do
- Modern facilities in Western Europe
- Renowned for being at the forefront of research and innovation
- Recognised as a Pathway to Excellence® designated organisation
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By joining our team, you will:
- Be part of a passionate, talented team
- Access a wide range of learning and development opportunities
We are committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society.
Application
Please note this vacancy is not eligible for sponsorship.
Closing Date: This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Contact
For further details or informal visits, contact:
- Name: Jazz (Jaswant) Sidhu
- Job Title: Temporary Staffing Services Team Leader
- Email Address: Jaswant.sidhu@uhcw.nhs.uk
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