Lawsons & Daughters
Tenancy / Lettings Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
Lawsons & Daughters is an established estate agency with over 30 years of experience in the London property market. The company has strong local knowledge of the London Boroughs of Hammersmith and Fulham, Wandsworth, and surrounding areas. Lawsons & Daughters focuses on providing reliable, professional support for a wide range of property needs. The team is committed to delivering attentive service, clear communication, and effective solutions for landlords and tenants. Applicants will be joining a trusted local business with a long-standing reputation in residential lettings and property management.
Role Description
The Tenancy / Lettings Manager is a full-time, on-site role based in the Fulham and South West London Area. The role involves overseeing the lettings process from initial enquiry through move-in and tenancy management, including marketing properties, conducting viewings, and negotiating offers between landlords and tenants. The individual will oversee the preparation of tenancy agreements and related documentation alongside our referencing team, ensuring compliance with legal and regulatory requirements, and manage rent reviews, and end-of-tenancy procedures. Day-to-day responsibilities include maintaining accurate records, coordinating with contractors and internal teams, resolving tenancy issues, and providing responsive customer service to both landlords and tenants. The role also requires monitoring local market trends, supporting business development, and helping to achieve lettings and revenue targets.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Qualifications
- Strong knowledge of landlord/tenant matters and current lettings legislation, with experience handling tenancy queries and disputes.
- Background working with estate agents or in a residential lettings environment, including negotiating offers and managing property listings.
- Experience in property management, including coordinating maintenance, inspections, safety checks, and compliance documentation.
- Excellent customer service skills, with the ability to build positive relationships with landlords, tenants, and colleagues.
- Solid understanding of the lettings process from instruction to move-in, including referencing, contracts, rent reviews, and HMOs.
- Strong communication and interpersonal skills, with clear written and verbal English and confident negotiation abilities.
- Good organizational and time-management skills, with attention to detail and the ability to manage multiple properties and deadlines.
- Competence using property management or CRM software and standard office applications (e.g., email, spreadsheets, document tools).
- Proven ability to work on-site in a fast-paced environment and adapt to changing priorities in the local London property market.
- Relevant experience in lettings, property management, or estate agency; professional qualifications (e.g., ARLA or similar) are an advantage.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Basic Salary
£30,000 - £35,000 including travel allowance, OTE £50,000 - £60,000 including commission
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location