Stone Circle
Tenancy Officer
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Tenancy Officers (x2)
🌟It's an exciting time here at Stone Circle Housing. We’re a close-knit team providing affordable homes for people in Wiltshire, and we're growing. We're looking for individuals to join us who want to make a genuine difference to the community 🌟
We're passionate about helping people feel at home, and we're looking for people who feel the same: individuals who want to make a real impact in local communities, and who'd rather help shape how we work than slot into something already built.
If that sounds like you, we'd love to hear from you.
Tenancy Officers (x2) | £32,000 | Trowbridge (hybrid)
You'll manage your own patch across Wiltshire and be the familiar face our customers turn to — from welcoming them into their new home to supporting them throughout their tenancy:
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- Lettings, viewings and tenancy sign-ups
- Tenancy management and sustainment
- Property inspections and home visits
- Managing anti-social behaviour and tenancy breaches
- Rent arrears management and income collection
- Building relationships with customers and partner agencies
- Making sure everything we do meets housing legislation and best practice
No two days look the same, and you'll build real relationships along the way. You might welcome someone into their new home in the morning and help another customer sort something out that afternoon. If you want a role with variety, purpose and the chance to see the difference you make, you'll fit in well here.
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What we're looking for
- Recent housing management experience
- Experience with rent arrears, income collection or income maximisation
- Experience carrying out home visits and property inspections
- Strong communication, negotiation and problem-solving skills
- Confidence handling challenging conversations and complex cases
- The organisation to manage your own patch and workload independently
- A full UK driving licence and access to a vehicle
What You'll Get In Return
- 38 days holiday
- Your birthday off
- Hybrid working
- Car allowance and mileage
CLOSING DATE: FRIDAY, SEPTEMBER 18th — apply using Indeed (link below) and help us create places people are proud to call home.
#Housing #SocialHousing #Wiltshire #Hiring
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