Clarion Housing Group
Tenancy Specialist
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Location: Borehamwood, Stevenage, March, or Norwich – hybrid working arrangement
Salary: £21,818 – £25,387 per annum (National) / £24,054 to £28,096 per annum (Borehamwood)
Hours: 21 hours per week
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025
About the Role
The Tenancy Specialist will provide a high level of expertise on antisocial behaviour and legal action for tenancy enforcement.
You’ll be working closely with field-based Neighbourhood Officers to ensure effective investigation and management of cases and that the most appropriate, cost effective, and proportionate action is taken.
Key Responsibilities
- Manage a caseload of antisocial behaviour cases within your patch area, deciding on the most appropriate, cost effective, and proportionate course of action.
- Ensure the right support is in place for those affected.
Please note: tenancy fraud activity is currently under review. The role will primarily focus on antisocial behaviour, however, there may be a requirement to support fraud-related work in the future.
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Requirements
- Review the full role profile here and Behaviours & Mandatory Accountabilities OD level 6 and 7 before applying.
Benefits
Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here
About Us
To find out more about who we are and what we do, please click here or please visit our website for full information.
Application Deadline
Closing Date: Thursday 20th August 2026 at midnight.
Working Arrangements
This is a hybrid role, with an expectation to work from an East region Clarion office for at least one day per week. Our local offices are based in Borehamwood, Stevenage, March, and Norwich. The remainder of your working time will be split between working from home, office-based working, and covering your local region, depending on the needs of the role. Specific working arrangements will be agreed with your line manager.
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Applicants must be able to travel across the region as required, including for resident appointments, partner meetings, court hearings, and other duties associated with the role.
Important Notes
- This post is subject to Basic Criminal Record Check Clearance.
- At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.
- You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.
- You are required to reside in England or Wales for the duration of your employment.
Call to Action
Act now – apply today! This vacancy may close early without notice.
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