Clarion Housing Group
Tenancy Specialist x 2
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: 1x Bristol and 1x Tamworth
Salary: £37,390 to £43,520 per annum
Hours: 36 hours per week
Contract Type: Permanent
We're seeking two Tenancy Specialists to join our team, based from either our Bristol or Tamworth office.
About the Role
This is a specialist role focused on antisocial behaviour (ASB), tenancy enforcement and complex tenancy management. You'll provide expert advice and case management support, working closely with Neighbourhood Officers and other colleagues to ensure that ASB cases are investigated thoroughly, managed effectively and resolved using the most appropriate, proportionate and cost-effective interventions available.
While the role title is Tenancy Specialist, this is primarily an anti-social behaviour (ASB) and tenancy enforcement role, focused on investigating, managing and resolving complex ASB cases.
You'll lead on complex and high-risk ASB cases, including harassment, hate incidents, serious nuisance, criminal behaviour and other tenancy breaches. Taking a victim-centred approach, you'll be responsible for assessing risk, developing case strategies, coordinating investigations and ensuring victims and witnesses receive appropriate support throughout the process.
You'll work in partnership with a range of agencies including the Police, local authorities, support providers, solicitors, mediation services and safeguarding partners to gather evidence, share intelligence and deliver effective outcomes. This may involve attending multi-agency meetings, conducting investigative interviews, obtaining witness statements and supporting evidence gathering to inform tenancy enforcement action.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The role also includes preparing legal case files and managing legal action relating to tenancy enforcement, including injunctions, possession proceedings and other tenancy-related legal matters. You'll work closely with solicitors and represent us at court, ensuring cases are progressed efficiently and to a high standard.
Responsibilities
- Lead on complex and high-risk ASB cases
- Assess risk and develop case strategies
- Coordinate investigations and ensure victims and witnesses receive appropriate support
- Work in partnership with a range of agencies
- Prepare legal case files and manage legal action
- Represent the organization at court
Requirements
- Strong understanding of ASB investigation and enforcement
- Excellent judgement
- Ability to manage a varied and demanding caseload
- Confidence working with partners
- Ability and willingness to travel
This role will be based at either our Bristol or Tamworth. While much of your work can be carried out flexibly, there will be a requirement to attend office locations, court hearings, partner meetings and operational activities as required. The ability and willingness to travel is therefore essential. You may also occasionally be required to work early mornings, evenings or respond at short notice to support court attendance investigations or major incidents.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website for more information.
Closing Date
Wednesday 12th August 2026 at midnight
Office Attendance
This role is office based from either our Bristol or Tamworth office. There is currently no minimum office attendance requirement; however, you will be expected to attend the office and other locations as required. As with all hybrid working arrangements, attendance requirements may change in line with business needs. You'll split your time between working from home and the office, specific days will be agreed with your line manager.
Other Requirements
This post is subject to Basic Criminal Record Check Clearance.
Applicants must have the ability to travel across regions as required.
Important Information
At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Act now - apply today! This vacancy may close early without notice.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills