Hays
Tenancy Support Officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Tenancy Support Officer
We are recruiting for a Tenancy Support Officer to join a leading housing provider on a temp basis covering a patch across Lancashire/Yorkshire.
This is for a minimum of 2 months, full time, Monday to Friday, and you will need a driving licence, own vehicle and business cover.
As this role is working with vulnerable individuals, a Basic DBS is required.
Your new role
- Provide early-intervention support to customers from pre-tenancy through to sustainment.
- Carry out risk plans, property viewings, face-to-face tenancy sign-ups and regular post-tenancy visits.
- Help customers settle into their home by supporting benefit applications, low-level debt advice, sourcing furniture, setting up utilities and making referrals.
- Act as a key point of contact for internal referrals, assessing needs, producing support plans and working closely with statutory and voluntary agencies.
- Manage safeguarding referrals, triage concerns, and support complex cases including hoarding, domestic abuse and mental health.
- Contribute to repairs access, income collection, H&S compliance and represent the organisation at relevant meetings.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you'll need to succeed
- Experience delivering tenancy support within housing or a similar environment.
- Knowledge of safeguarding, information sharing and confidentiality.
- Understanding of housing legislation and tenancy management best practice.
- Ability to plan, organise and work flexibly with changing priorities.
- Full UK driving licence and access to a vehicle.
- Basic DBS.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What you'll get in return
- Weekly pay.
- Strong team support and training.
- Opportunity to work with a sector-leading landlord.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London