Civic Recruitment Limited
Tenant Liaison Officer
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3 Months Contract with a Local Authority
Umbrella - £17.22 per hour - Umbrella
Job Purpose
As a Tenant Liaison Officer / Maintenance Operative, you will provide front-of-house, facilities, tenant support, and administrative services across Corby Innovation Hub and Corby Enterprise Centre. You will be the main point of contact for visitors and tenants, supporting the day-to-day operation of the buildings and ensuring a professional customer experience.
Key Duties/Accountabilities
- Meet and greet visitors and tenants.
- Manage reception and front desk activities.
- Answer telephone calls and general enquiries.
- Assist visitors and direct them to appropriate areas.
- Coordinate meeting room and catering bookings.
- Liaise with tenants, council staff, contractors, and external organisations.
- Conduct property and business centre viewings.
- Complete inductions for new tenants.
- Organise keys, fobs, and access arrangements.
- Verify identification and complete reference checks.
- Liaise with IT providers regarding tenant setups.
- Carry out general administration tasks.
- Input and maintain records on internal systems.
- Process post, photocopying, and office documentation.
- Raise purchase orders and process invoices.
- Support maintenance and facilities activities.
- Assist with opening and closing the buildings.
- Operate alarm systems and building security procedures.
- Provide general support across both business centre locations.
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Essential Experience Required
- Previous Reception, Facilities, Customer Service, Administration, Concierge, or Tenant Liaison experience.
- Experience dealing with visitors and customers.
- Strong administrative skills.
- Experience using Microsoft Word and Excel.
- Experience handling confidential information.
- Excellent customer service and communication skills.
- Ability to work independently and manage multiple priorities.
- Experience working with multiple stakeholders.
- Good organisational and problem-solving skills.
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Essential Qualifications Required
- Good IT skills.
- Right to Work in the UK.
Additional Information to Note
- Working Hours: 20 hours per week.
- Schedule: Monday to Friday.
- Location:
- Corby Innovation Hub (NN17 1NN)
- Corby Enterprise Centre (NN17 5EU)
- Reason for Hire: Additional Workload.
- Potential for extension.
- Immediate start preferred.
- Supplier Submission Deadline: 12th October 2026.
- We work on bi-weekly payment schedule.
- Apply ASAP.
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