Overview

Location - Kolkata

Position Objective

To achieve a sustainable profitable business growth through efficiently managing key accounts & distributors in the allotted region.

Responsibilities

• Effectively implementing the Strategic plan of the organization.
• Achieving Sales, Gross Margin & Account Receivables targets set for the region.
• Developing the Key Accounts list of the region with their biological potential for our products and to meet the identified customers/prospects continuously & consistently for business conversion & development.
• Able to analyze data and sales statistics and improve business and marketing strategies.
• Accountable for retaining and growing business with existing customers and to acquire new customers to achieve the set business goals.
• Efficient & effective customer coverage to achieve set Face to Face call numbers.
• Efficient & effective in conducting virtual meetings with internal/external customers.
• Responsible for developing multi-level contacts and building trusted relationships with strategic accounts to maximizing the business opportunities.
• Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our products & services, meeting the customers need.
• Thorough understanding of key customer/ prospect needs and requirements & fulfilling them.
• Continuously monitoring the changing needs of the customers and proposing solutions that meet their objectives.
• Responsible for establishing new products in the region.
• Play an integral part in driving new sales projects and generating sales that will help achieve growth plans for the territory.
• Continuously developing & updating the knowledge on food industry, products, ingredients, processes, and applications required to deliver value proposition to the customers.
• Training distributors and feeding them with necessary inputs so that they handle business development activities with medium to small customers directly.
• Efficiently resolving issues, problems & customer complaints by effective co-ordination between internal & external team.
• Updating call reports & project details regularly in NEXA, our CRM tool.
• To provide accurate sales forecast to ensure on time delivery of products to customers.