Pearson
Test Center Administrator (Doncaster)
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Test Centre Administrator
Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia, I.T. and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. We are now hiring for a Test Centre Administrator to join our successful team in Doncaster, South Yorkshire.
Your Opportunity
- Work a minimum of 15 hours per month
- Available Monday to Saturday
- Pay rate is £13.60/hour, paid monthly in arrears
- Holiday pay is paid via a 12% pay supplement
When you join us, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.
Your Responsibilities
- Providing excellent customer service at all times
- Welcome, greet and check-in customers/test-taking candidates
- Comply with all exams testing security and procedures and follow company policies using careful judgment
- Verify customer/candidate personal identification documents and explain the exam testing process/rules
- Invigilate candidates while they are completing their exam/test
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre
- Perform general housekeeping duties such as vacuuming floors, dusting, emptying bins, and sanitizing keyboards/workstations as necessary
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Our Successful Applicant
- Friendly and professional team-player with school qualifications in English and Maths
- Experience of working with Microsoft Office (Word, Excel, and Outlook) would be advantageous
- Flexible to work different days and times and comfortable in a quiet testing environment
- Excellent attention to detail, able to hear soft voices, and monitor for restricted behaviour
- Ability to sit for long periods of time and stand from a seated position with ease on multiple occasions
- Ability to escort candidates to and from exam/testing room and perform regular walk throughs of the testing room
- Ability to handle/be in close proximity to a range of specialist hand-held scanning devices (especially, metal detection equipment) and be able to bend and stretch to reach a candidate’s head and ankles, repeatedly during the day
- Willingness to travel to other Test Centres to provide support would be beneficial
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Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
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