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Test Manager
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Lead Quality Engineering
Lead quality engineering across the platforms shaping the next chapter of Vanquis.
We've invested heavily in modernising our technology landscape. The opportunity now is to strengthen quality engineering across Salesforce, MuleSoft integrations and enterprise data flows, giving our teams clear, risk-based evidence that every change is ready.
As a Test Manager, you'll lead test strategy, portfolio planning, quality governance, automation and people leadership across the testing practice. You'll protect customer, colleague and regulatory outcomes while helping our teams deliver change with confidence.
There's More to the Story
This role is just one part of a much bigger transformation. Explore our Technology & Change careers page to meet the teams, discover our technology journey and see how you can help share what's next.
How You'll Make an Impact
You'll...
- Own and evolve the Quality Engineering strategy, standards, controls, quality gates and metrics.
- Lead portfolio-level planning across test demand, resources, environments, data and dependencies.
- Set the automation roadmap for Copado Robotic Testing, API, integration and data assurance.
- Provide evidence-based recommendations through governance, release-readiness and risk forums.
- Partner across product, engineering, architecture, delivery, operations, risk and business teams.
- Line manage, coach and develop Test Leads and Test Engineers.
So that...
- Testing is consistent, auditable and aligned to customer, regulatory and delivery risk.
- Concurrent initiatives have credible plans, clear priorities and the right capability at the right time.
- Automation investment improves speed, reliability, coverage and release confidence.
- Senior stakeholders can make clear, accountable decisions on quality and residual risk.
- Quality is embedded earlier and cross-team constraints are resolved transparently.
- The practice builds an inclusive, accountable and sustainable pipeline of testing capability.
Why This Role Matters
Technology & Change is a strategic priority for Vanquis. This role is central to release confidence and production quality, ensuring risks are identified, evidenced and managed before change reaches customers and colleagues.
You'll work closely with product, engineering, architecture, delivery, operations, risk, security, data and business teams, translating technical quality evidence into clear decisions and accountable residual-risk recommendations.
Our Quality Engineering Approach
- Risk-based quality Coverage, evidence and controls are proportionate to customer impact, regulatory exposure and business criticality.
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Automation with purpose Reusable automation targets valuable journeys and is integrated into CI/CD quality gates.
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Quality built in Testing starts early, with traceability and ownership from requirements through to release.
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Evidence-led decisions Quality data is translated into clear business impact, recommendations and residual risk.
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Continuous improvement People, process, environments, data, observability and governance evolve through measurable outcomes.
Technology and Testing Stack
Core Platforms
- Salesforce: Sales Cloud, Service Cloud and Financial Services Cloud
- MuleSoft 4, Anypoint Platform and API Manager
- REST, SOAP, Platform Events and event-driven integrations
- Enterprise data flows, JSON, XML, CSV and DataWeave
- CloudHub or Runtime Fabric environments
Quality Engineering and Automation
- Copado Robotic Testing and Copado pipelines
- Azure DevOps, CI/CD quality gates and work-item traceability
- API, integration, end-to-end and automated regression testing
- MUnit, SOQL, Salesforce CLI, logs and distributed tracing
- Test data, environment controls, evidence capture and quality metrics
Essential Experience
- Substantial quality engineering and test management experience across complex, integrated enterprise delivery.
- Proven people leadership, including coaching, development, performance management, recruitment and workforce planning.
- Expertise in risk-based test strategy, planning, estimation, governance, defect management, quality metrics and release-readiness decision support.
- Strong Salesforce, MuleSoft, API, integration and data-testing experience, with automated regression delivered through CI/CD.
- Advanced experience of Copado Robotic Testing or equivalent modern test-automation tooling, including reusable frameworks and quality gates.
- Confident senior-stakeholder communication, with the ability to turn technical evidence into business impact, trade-offs and clear decisions.
- Awareness of regulated environments, UK GDPR, secure data handling, audit evidence and ITIL/ITSM change controls.
Useful, but Not Essential
- ISTQB Advanced Test Manager or another relevant senior test-management qualification.
- Copado Robotic Testing accreditation or equivalent demonstrable implementation experience.
- Relevant Salesforce or MuleSoft certification, or strong practical experience across their platforms.
- Experience in financial services, fintech, consumer lending, cards or retail banking technology.
- Experience leading managers, Test Leads or multidisciplinary test teams across a portfolio of concurrent change.
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Career Development
You'll have the opportunity to shape the Quality Engineering practice, influence standards across major technology platforms, lead improvement initiatives and develop your leadership impact across a broad portfolio of change.
Why Vanquis?
Benefits & Culture
- Award-Winning Employer Great Place to Work Certified • Financial Times Best Employers 2025 & 2026 • Armed Forces Friendly Employer, Bronze.
- Flexible Hybrid Working A balanced approach to office and home working.
- Inclusive Culture A workplace where colleagues are supported, respected and encouraged to be themselves.
- Up to 10% Pension Contribution Helping you plan and prepare for the future
- 25–30 Days Annual Leave Time away to rest, reset and recharge.
Learning & Wellbeing
- LinkedIn Learning Access to learning resources to support your growth and development.
- Two Volunteering Days Paid time to support causes that matter to you.
- Enhanced Family Leave Supporting colleagues through important life moments.
- Paid Birthday Leave An extra day off to celebrate you.
- Career Development Opportunities Support to build skills, grow your career and shape what comes next.
Ready to Shape What's Next?
If you're looking for an operational strategy role where you can improve customer journeys, influence senior decisions and see the impact of your work, we'd love to hear from you. Bring your experience to Vanquis and make your next career move one that shapes what comes next.
The Next Chapter Starts With You.
Recruitment Agency Information
Our Talent Acquisition team manages all recruitment activity directly. We work with approved recruitment partners where additional support is required. Unsolicited CVs submitted without prior agreement from Vanquis Talent Acquisition will be considered direct applications and no agency fees will be payable.
#YourVanquis. The Bank that's got your back. For our customers. For our colleagues. For what comes next. Build your future. Shape ours.
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