BNP Paribas Personal Finance
Test Manager
Solihull
Posted about 20 hours ago
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Job Purpose
As a Test Manager, you will be responsible for defining, leading and governing testing activity across projects, releases and change initiatives, ensuring high-quality IT solutions are delivered in line with business expectations, regulatory obligations and agreed delivery timelines. You will own the end-to-end test approach, manage test planning and execution, oversee defect and risk management, and lead the adoption of test automation and quality engineering practices to improve coverage, efficiency and repeatability. You will provide clear leadership, reporting and stakeholder engagement across business and technology teams.
Key Responsibilities
Lead Test Strategy, Governance and Delivery
- Define and own the overall test strategy, approach and governance model across assigned projects, releases and change initiatives.
- Lead test planning, estimation, resourcing and scheduling, ensuring activities are aligned to delivery milestones and business priorities.
- Oversee the preparation, maintenance and execution of test plans, test scenarios, test cases and automated test assets.
- Define the appropriate automation approach for each delivery, including scope, priorities, tooling, maintenance ownership and integration with the delivery lifecycle.
- Ensure automated regression packs are developed, maintained and executed to support release confidence, reduce manual effort and improve repeatability.
- Manage functional, regression, integration, end-to-end, operational readiness and UAT support activities to ensure appropriate quality coverage.
- Provide oversight of test execution progress, quality metrics, entry and exit criteria, test evidence and audit traceability.
- Lead defect management, including triage, prioritisation, escalation, resolution tracking and reporting using tools such as TFS, Azure DevOps or JIRA.
- Produce clear test status reporting, quality dashboards, risk updates and delivery insights for project stakeholders and leadership teams, including automation coverage, execution trends and regression effectiveness.
- Ensure testing risks, dependencies, issues and assumptions are actively managed and escalated in a timely and appropriate manner.
Continuous Improvement
- Lead continuous improvement of testing processes, standards, templates, metrics and governance to improve quality, consistency and delivery efficiency.
- Drive root-cause analysis for defects, environment issues and delivery blockers, ensuring lessons learned are captured and corrective actions implemented.
- Promote the adoption of modern testing tools, automation frameworks and quality engineering practices where appropriate.
- Champion automation-first thinking by identifying repeatable, high-value scenarios suitable for automation across functional, regression, integration and data-driven testing.
- Work with engineers and analysts to establish maintainable automation standards, including coding conventions, reusable components, test data management and reporting practices.
- Use automation results and quality metrics to identify process improvements, reduce regression cycle times and improve release readiness.
- Develop testing capability within the team through coaching, mentoring, knowledge sharing and consistent application of best practice.
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Collaborative Working
- Work collaboratively with project managers, business stakeholders, technology teams, release management and suppliers to ensure testing is planned and delivered effectively.
- Provide day-to-day leadership, direction and support to test analysts and other colleagues involved in testing activity.
- Partner with development, DevOps and environment teams to support integration of automated tests into CI/CD pipelines where appropriate.
- Collaborate with business and technology stakeholders to agree automation priorities, expected benefits, ownership and ongoing maintenance responsibilities.
- Partner with the business to plan, coordinate and support User Acceptance Testing, ensuring objectives, scope, responsibilities and outcomes are clearly understood.
Company Responsibilities
- Adhere to all regulatory, legal and compliance obligations relevant to the role.
- Take responsibility for your own health, safety and professional conduct.
- Participate in required training and demonstrate company values in day-to-day activities.
- Handle all information in line with Data Protection and regulatory requirements.
Company Initiatives
- Ensure that all legal, regulatory and statutory obligations are met within own area of responsibility and compliance is embedded within the business
- Take responsibility for the Health and Safety of yourself and others whilst at work
- Participate in training as required and build on own professional development and expertise
- Support and demonstrate company values
- Keep up to date with any industry wide developments
- Comply with Data Protection Legislation with regard to the disclosure of information.
- Comply with all requirements from regulatory bodies
- Carry out any other reasonable tasks as requested by management
Employee Specification
Required Skills
- Strong leadership, planning and decision-making capability with the ability to manage testing across multiple priorities.
- Excellent attention to detail with the ability to balance strategic oversight, governance and practical delivery.
- Strong communication, stakeholder management, influencing and escalation skills.
- Can lead, coach and support test teams in a structured and collaborative delivery environment.
- Adept at working under pressure, manage competing priorities and make informed decisions in a fast-paced environment.
- Demonstrates ownership, accountability and a proactive approach to driving quality, risk management and continuous improvement.
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Required Qualifications & Experiences
- Strong understanding of software testing principles, methodologies, governance and risk-based testing, with ISTQB certification or equivalent experience desirable.
- Proven experience managing testing activity across projects, releases or change portfolios in Agile and/or Waterfall delivery environments.
- Experience of test planning, estimation, resource coordination, stakeholder reporting and governance forums.
- Strong experience defining and managing test automation strategies, including automation scope, prioritisation, framework adoption, maintenance approach and measurable benefits.
- Practical understanding of automation tools and frameworks such as Selenium, Java, C#, JavaScript, Azure DevOps, Jenkins or equivalent technologies.
- Experience integrating automated tests into delivery pipelines and using automation reporting to support release decisions.
- Strong working knowledge of test management and defect tracking tools such as Azure DevOps, TFS or JIRA.
- Experience of using SQL or a sound understanding of database concepts to support analysis, investigation and test preparation.
Desirable Qualifications & Experiences
- Degree or equivalent qualification, ideally in Computer Science, Information Technology or a related STEM discipline.
- Experience managing, coaching or mentoring test analysts within a testing, quality assurance or technology delivery function.
- Understanding of programming or scripting concepts, such as Java, C#, JavaScript or similar, to support automation, investigation and continuous improvement activity.
- Knowledge of API testing, service virtualisation, test data management or performance testing tools would be advantageous.
- Experience within financial services or other regulated environments is advantageous.
Competency
- Thinks Customer (Customer Focus) Level 4
- Team Working 4
- Results Driven 4
- Effective Communication 4
- Thinks Business 4
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Skills
Test Strategy
Test Automation
Defect Management
Stakeholder Management
Quality Engineering
Agile
Waterfall
CI/CD Pipelines
Risk Management
UAT Support
Resource Planning
SQL
Azure DevOps
JIRA
Selenium
ISTQB