Bristol NHS Foundation Trust
Theatre and Mediroom Receptionist
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North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Merger
As of 1st July 2026, North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong, and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.
Commitment to Work-Life Balance
Bristol NHS Foundation Trust recognises the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
Diversity and Inclusion
We particularly welcome applications from Black, Asian, and minority ethnic candidates as they are under-represented within the Trust.
Job Overview
Theatre and Mediroom Receptionist Band 2
An exciting opportunity has arisen for a Receptionist within Theatre and Medirooms at North Bristol NHS Trust.
The successful candidate will work as part of the Theatres and Medirooms reception team to deliver a coordinated and responsive service to patients, their relatives, visitors, and staff, carrying out a range of reception and administrative duties in relation to the day-to-day running of the reception areas.
Main Duties of the Job
- Receive patients, their relatives, and other visitors into the theatres and medirooms suite and promote an efficient, courteous, and responsive service.
- Use relevant computer systems to ensure that all patients are correctly admitted, transferred, and discharged.
- Ensure that all patient information is accurately entered onto the hospital computer system.
- Deal with the initial handling of incoming telephone calls and enquiries, ensuring that they are passed onto the appropriate person if necessary.
- Liaise closely with medical secretaries and waiting list coordinators regarding hospital admissions and day case bookings.
- Request and trace notes in an accurate and timely manner.
- Prepare admission folders.
- Print theatre schedules on a daily basis and distribute to theatres.
- Undertake general office duties, e.g., filing, faxing, photocopying.
- Act as central reporting and information point for maintenance and suppliers, e.g., reporting of photocopier repairs, building faults, etc.
- Process incoming and outgoing mail and distribute accordingly.
- Participate in the training of new reception staff.
- Carry out any other duties as required that are commensurate with the grade and nature of the services.
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Working for our Organisation
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre, and Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce, we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Detailed Job Description And Main Responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person Specification
Essential Criteria
- Good keyboard skills
- Excellent communication skills
Desirable Criteria
- Previous NHS experience
Important Information
We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
As an equal opportunities employer actively working towards a diverse workforce, we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support—developing exceptional people for exceptional careers.
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BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
To comply with Part 7 of the Immigration Act 2016, all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points-based system.
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Please be aware of scams—unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.
Important
Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.
Due to the high number of applications that are received for some posts, we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification.
Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
As a guide, interviews should usually take place within 3 weeks of the closing date.
When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.
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