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Play for Progress

Therapeutic Services Manager

London
Posted about 15 hours ago
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Company Description

Play for Progress is a Croydon-based charity that supports unaccompanied young people seeking asylum through trauma-informed, creative engagement in the arts and education. The organization focuses on building community resilience, providing safe spaces where participants can heal, learn, and connect. Programs are designed to address the impact of displacement and trauma while encouraging personal growth and self-expression. Prospective team members join a collaborative, mission-driven environment that values compassion, creativity, and evidence-informed practice. Staff work closely with young people, local partners, and volunteers to help shape a more inclusive and supportive community.

Role Description

The Therapeutic Services Manager is a part-time hybrid role based in London, with a mix of on-site work in Croydon and some work from home. This role oversees the design, delivery, and evaluation of trauma-informed therapeutic and creative programs for unaccompanied young people seeking asylum. Day-to-day responsibilities include managing caseloads, coordinating individual and group therapeutic sessions, and ensuring safeguarding and risk management procedures are consistently followed. The manager collaborates with arts and education practitioners to integrate therapeutic principles into activities, provides reflective supervision to staff and volunteers, and maintains high-quality documentation and reporting. The role also involves liaising with external agencies and partners, contributing to funding applications and impact reporting, and supporting continuous improvement of services based on participant feedback and outcomes.

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Qualifications

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  • Formal training and experience in a relevant therapeutic discipline (e.g., psychotherapy, counseling, art therapy, music therapy, drama therapy, clinical or educational psychology).
  • Demonstrated expertise in trauma-informed practice, safeguarding, and working with children, adolescents, or young adults who have experienced displacement or adversity.
  • Strong program management skills, including service design, coordination of group and one-to-one interventions, monitoring outcomes, and maintaining accurate records.
  • Ability to collaborate effectively within multidisciplinary teams, provide reflective supervision, and support staff and volunteers in delivering therapeutic and creative activities.
  • Excellent communication and interpersonal skills, including the ability to build trust with young people from diverse cultural backgrounds and communicate clearly with families, partners, and funders.
  • Experience working in charity, community, or educational settings, ideally with refugees, asylum seekers, or other marginalized communities.
  • Knowledge of relevant ethical frameworks, data protection requirements, and legislation relating to safeguarding and mental health.
  • Comfort with hybrid working, including managing workload across in-person sessions and remote planning, administration, and coordination.
  • Relevant professional registration or accreditation (e.g., HCPC, BACP, UKCP, or equivalent) is highly desirable.
  • Commitment to anti-oppressive practice, equity
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Skills

Trauma-Informed Practice
Program Management
Safeguarding
Reflective Supervision
Case Management
Clinical Psychology
Psychotherapy
Art Therapy
Music Therapy
Drama Therapy
Interpersonal Communication
Impact Reporting
Service Design
Risk Management
Multidisciplinary Collaboration
Anti-Oppressive Practice

Location

London, England, United Kingdom

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