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Spa Therapist
Location: Hoar Cross Hall, Staffordshire
About Us
Set in the heart of Staffordshire, Hoar Cross Hall is a luxury spa resort combining the grandeur of a stately home with world-class spa facilities, beautiful gardens, and exceptional dining.
We’re passionate about creating unforgettable experiences — not only for our guests, but for our team too.
We’re committed to supporting your growth, development, and career goals, while creating a positive and inspiring place to work.
The Role
Are you passionate about wellbeing and delivering exceptional spa treatments?
We’re looking for a talented Spa / Beauty Therapist to join our award-winning team.
You’ll help our guests relax, recharge, and feel their best by delivering luxurious, personalized treatments in our world-class spa.
From massages and facials to body treatments, you’ll work with premium products, excellent facilities, and a supportive team — all while developing your career within the beauty and wellness industry.
Key Responsibilities
- Delivering a range of luxury spa treatments, including massages, facials, and body treatments
- Creating a relaxing, personalized, and memorable experience for every guest
- Understanding each guest’s needs and recommending the most suitable treatments
- Working towards treatment and sales targets while maintaining exceptional service
- Keeping treatment rooms clean, comfortable, and inviting
- Following all Health & Safety and hygiene standards
- Providing personalized aftercare advice and recommending suitable products
- Keeping up to date with the latest spa treatments, techniques, and industry trends
- Working closely with your colleagues to create a positive, welcoming, and professional spa environment
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Essentials
Person Specification:
- A Level 3 qualification in Beauty Therapy or equivalent
- Excellent customer service and communication skills
- A warm and engaging approach that helps guests feel comfortable and cared for
- Flexibility to work weekends and bank holidays when required
- Excellent attention to detail and high standards of cleanliness and organization
Desirables
- Confident delivering a wide variety of spa treatments and techniques
- Have previous experience in a high-end spa, hotel, or resort
- Have experience using VOYA or ELEMIS products — although this isn’t essential
Further Information
- Part-time and full-time opportunities available
- Working 2-5 days per week
- 16-30 contracted hours available per week
- Shift patterns: 0930-1800hrs / 1030-1900hrs
- Requirement to work one weekend day per week
- Rate of pay increases every 6 months for the first two years of service
- Full flexibility is essential, as you will be expected to work as and when necessary to meet the needs of the team and the business
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Why Join Us
- Work in a stunning, historic estate that is committed to excellence in hospitality
- Competitive rate of pay and potential for up to 20% commission on product sales (target-led)
- Complimentary use of leisure and spa facilities to enhance your wellbeing
- Variety of free lunch options available daily
- Discounted overnight stays and spa days, giving you the chance to experience the resort yourself
- 30% discount on food and drink across our venues
- Employer contribution to a workplace pension scheme
- Excellent induction and training programme to ensure your growth and success
- Access to exclusive Perkbox benefits and discounts
- Free parking on-site for a hassle-free commute
- Refer-a-Friend scheme
- Opportunities for professional development and career progression within a leading spa resort
People say you can’t choose your family, but here, we choose YOU to be part of ours!
Skills
Level 3 Qualified
Guest Experience
Customer Service
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