Fresh Influence Ltd
TikTok Shop Account Executive
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About Fresh Influence
Fresh Influence is a fast-growing social commerce agency and proud TikTok Partner, helping brands scale through creator-led content, TikTok Shop, and community-driven commerce strategies.
We work with exciting brands across multiple industries, helping them grow visibility, engagement and revenue through the power of TikTok.
We’re looking for a proactive, organised and commercially minded TikTok Shop Account Executive to support the delivery of client campaigns across TikTok Shop, affiliate marketing and creator partnerships.
This is an exciting opportunity for someone early in their career who loves TikTok, understands digital culture and wants to build a career in social commerce.
The Role
As a TikTok Shop Account Executive, you’ll support the day-to-day delivery of client accounts, working closely with senior team members to help campaigns run smoothly, creators stay engaged and TikTok Shops perform effectively.
This is a support-focused role designed for someone who is highly organised, detail-oriented and eager to learn. No two days are the same.
Key Responsibilities
Client Account Support
- Support the day-to-day management of client TikTok Shop accounts.
- Assist with account setup, product uploads, promotions and shop maintenance.
- Help ensure client deliverables are completed on time and to a high standard.
- Prepare internal trackers, agendas and meeting notes.
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Creator & Affiliate Support
- Assist with creator outreach, product gifting and affiliate onboarding.
- Track creator communications, content deadlines, and campaign deliverables.
- Support the coordination of creator partnerships and campaign activations.
- Maintain accurate creator and affiliate databases.
Campaign Coordination
- Support the setup and delivery of TikTok Shop campaigns.
- Assist with campaign scheduling, product launches and promotional activity.
- Work with internal teams to ensure assets, product and content are ready for launch.
Research & Reporting
- Conduct trend, competitor and creator research.
- Monitor campaign activity and update reporting templates.
- Support weekly performance snapshots and client updates.
- Identify emerging TikTok trends and relevant creator opportunities.
Platform & Operations Support
- Monitor shop performance, reviews and platform notifications.
- Help ensure listings remain accurate, compliant and up to date.
- Support internal operational processes and documentation
What We’re Looking For
- 1+ years’ experience in marketing, social media, e-commerce, influencer marketing or account support.
- Strong interest in TikTok, social commerce and creator marketing.
- Highly organised with strong attention to detail.
- Excellent written and verbal communication skills.
- Comfortable managing multiple projects in a fast-paced environment.
- Commercially curious with a willingness to learn.
- A regular TikTok user with a good understanding of platform trends.
- UK-based and comfortable working remotely.
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Bonus Points If You Have
- Experience using TikTok Shop.
- Experience working with creators, affiliates or influencers.
- Experience within an agency, e-commerce brand or startup.
- Experience creating content
What You’ll Get
- Performance bonus opportunities
- 28 days holiday including bank holidays plus 2 wellbeing days a year, no questions asked
- Birthday off
- Flexible working around core hours
- Hybrid working with equipment provided
- Ongoing training and development
- Invitations to events and TikTok HQ
- Clear progression opportunities
This is a remote role but some travel to events is needed. This role may change into hybrid in the future so beneficial if you live in the West Midlands/Worcestershire region. This is an initial 6-month fixed-term contract with the potential to become permanent as we continue to grow our client portfolio and social commerce offering.
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