Philips
TikTok Shop Account Manager with Italian
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# TikTok Shop Account Manager with Italian – Philips
About the Role
Philips is seeking a proactive and consumer-centric Commercial Account Manager to join our TikTok Shop team. You will be responsible for:
- Managing and nurturing relationships with our TikTok Shop Agency Partner and TikTok Shop HQ.
- Driving commercial and engagement objectives on the platform.
- Ensuring excellence in communication, e-commerce, commercial strategy, and leveraging social media’s impact on consumer decision journeys.
Who You Are
You’re the perfect fit if you have:
- At least 5 years’ experience in National Account Management, with a strong e-commerce background.
- Experience working within a global, brand-led, consumer-focused organisation.
- Proficiency in Italian (fluency in spoken and written communication required).
- Hands-on experience managing P&L responsibilities.
- The ability to create impactful presentations and confident PowerPoint usage.
- A proven track record in optimising customer decision journeys and enhancing user experience.
- Strong stakeholder management capabilities, with experience aligning and influencing across diverse teams.
- A passion for new technologies and a willingness to grow and develop your skills.
- A collaborative mindset—a great communicator and team player, comfortable working with various stakeholders.
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If you don’t meet all criteria but have many key skills, Philips encourages applications—you might still be the right candidate.
Your Responsibilities
Commercial & Performance-Driven Tasks:
- Drive sell-out performance (GMV) on TikTok Shop Italy, aligning with objectives.
- Manage sell-in strategies for our TikTok Shop Agency Partner.
- Work closely with the Marketing Manager to deliver content engagement metrics.
Activation & Execution:
- Oversee lower-funnel activations, with a focus on TikTok Shop Lives.
- Develop and execute a portfolio and pricing strategy in line with WE guardrails.
- Co-create a FY activation plan with the Marketing Manager, aligning with WE Incubator team objectives.
Collaborative & Cross-Functional Work:
- Work with the Philips TikTok Shop Agency Partner (TSP) to deliver the activation calendar, ensuring alignment with Philips brand guidelines.
- Manage A&P ( above-and-below-the-line) and promo spend for the channel—key user for SAP reporting.
- Track and optimise performance data (GMV, content engagement, outputs).
- Build strong relationships with the TikTok Account Management Team to secure brand and commercial unlocks for Philips.
- Support the Marketing Manager in planning and executing TikTok handle content, affiliate outreach, and ads.
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Strategic & Content-Shaping Tasks:
- Stay updated on the latest TikTok trends and integrate best practices into the content plan.
Our Collaborative Approach
We thrive when working together. For our office-based teams, this means being present at least 3 days per week in person.
About Philips: Purpose-Driven Health Innovation
As a health technology company, Philips is built on the belief that "every human matters." We’re committed to improving global healthcare access.
Learn more:
Equal Opportunities & Global Impact
Philips is a humanitarian organisation with a commitment to:
- Diversity & inclusion—embracing differences to drive innovation.
- Equal employment opportunities—welcoming all applicants without discrimination.
Why Work at Philips?
- The chance to make a meaningful impact on people’s lives.
- A culture that values care, innovation, and collaboration.
- Access to 130+ years of expertise in improving healthcare worldwide.
#LI-EU | #LI-Office | #PersonalHealth We believe that every human matters.
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