TT Media London
TikTok Shop Senior Account Manager (English/ Mandarin)
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About Us
TT Media London is a top-tier digital marketing agency and the leading TikTok Shop Partner (TSP) in the UK. We specialize in harnessing the power of social media platforms, particularly TikTok, to drive sales and engagement for our clients. Our innovative marketing strategies have garnered significant attention, fueling our rapid growth. As we expand into new markets, we are seeking a dynamic and experienced Senior Account Manager to lead our account management team and drive business development efforts.
Position Overview
We are looking for a Senior Account Manager to not only spearhead our business development efforts in the UK market but also to take on a leadership role in managing and mentoring our account management team. This role is pivotal in shaping the strategic direction of our client services and ensuring the continued success and growth of our TikTok Shop accounts.
Key Responsibilities
- Leadership & Team Management: Lead, mentor, and manage the account management team, fostering a collaborative and high-performance environment. Provide guidance, support, and professional development opportunities to team members.
- Business Development: Drive business development initiatives, focusing on expanding our client base in the UK market. Identify and pursue new business opportunities, and build long-term relationships with key stakeholders.
- Client Relationship Management: Manage and nurture relationships with key clients, ensuring their needs are met and exceeded. Serve as the primary point of contact for top-tier clients, providing strategic insights and recommendations.
- Account Operations: Oversee the operation and performance of multiple TikTok Shop accounts, ensuring optimal performance, growth, and client satisfaction. Implement processes and best practices to streamline account management operations.
- Strategic Collaboration: Collaborate with cross-functional teams, including marketing, content creation, and e-commerce, to develop and implement effective strategies that align with client objectives and market trends.
- Performance Monitoring & Analysis: Monitor and analyze campaign performance across all accounts, providing regular reports, insights, and data-driven recommendations for optimization. Ensure that all client campaigns are achieving key performance indicators (KPIs).
- Innovation & Trendsetting: Stay up-to-date with the latest trends and developments in social commerce, particularly on TikTok, to inform strategy and execution. Drive innovation within the team, encouraging the exploration of new tools and techniques to enhance client outcomes.
- Growth Strategy: Contribute to the overall growth strategy of TT Media London in the UK market, working closely with senior leadership to align account management objectives with the company’s business goals.
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Qualifications
- Leadership Experience: Proven leadership experience, with a strong ability to manage, mentor, and develop a team of account managers. Experience in setting and achieving team performance goals.
- Proven experience in account management, preferably in digital marketing, e-commerce, or social media sectors.
- Strong business development skills with a track record of successfully expanding client portfolios.
- In-depth knowledge of TikTok and other social media platforms, with a keen understanding of social commerce trends.
- Excellent communication, negotiation, and interpersonal skills in both English and Mandarin.
- Strong analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.
- Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously.
- Creative mindset with a passion for staying up-to-date on the latest social media and e-commerce trends.
- Based in or willing to relocate to London.
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What We Offer
- Competitive salary and benefits package.
- Flexitime schedule with 8-hour shifts, day shifts, holidays, and weekend availability.
- Hybrid remote work options in London, E14 9TS.
- Opportunity to work with a leading digital marketing agency at the cutting edge of social commerce.
- Collaborative and supportive team environment.
- Room for growth and advancement within the company, including opportunities for leadership development.
Join us in shaping the future of social commerce! If you are passionate about digital marketing, have a knack for leadership, and are ready to make a significant impact, we want to hear from you.
Job Type
Full-time
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