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ELC Beauty LLC

TikTok Social Commerce Manager - Clinique and Dr Jart+ 12 month FTC

London
Posted 1 day ago
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About The Brands

CLINIQUE

In 1968, a savvy beauty editor asked a leading dermatologist “Can great skin be created?” Clinique was born. Clinique’s mission has always been to provide the safest, most effective formulas in simple routines that bring remarkable results. A custom-fit philosophy extends to Clinique Colour, which opens all skin types and tones to the joy of possibilities. Proudly allergy-tested and 100% fragrance-free, Clinique’s skin care authority is truly global. Clinique is always different. And always will be.

Dr Jart+

Dr.Jart+ joins science and art to develop innovative products that deliver results. Founded in Korea in 2004, Dr.Jart+ pioneered the invention of the BB Cream, setting the standard for multifunctional beauty. Dr.Jart+ is an ever-evolving blend of form and function, creating skin care that works wonders.

Position Summary

This role connects brand teams, TikTok, and the external agency partner to deliver a fast-paced, high-performing operation that drives sales, visibility, and engagement through TikTok Shop across Clinique & Dr Jart+.

Key Responsibilities

  • Building and managing the TikTok Shop marketing calendar and campaign execution.
  • Leading stock forecasting and demand planning for TikTok Shop.
  • Overseeing content and product listing approvals to ensure brand consistency.
  • Driving performance analysis and reporting to inform strategy and optimisation.
  • Collaborating with TikTok, agency partners, and internal teams to deliver high-performing activations.

What This Role Does

Campaign Planning & Execution

  • Build and manage the TikTok Shop marketing calendar in partnership with the TikTok Affiliate & Live Manager, brand teams, and the agency partner.
  • Serve as the final point of approval for TikTok-led campaigns (e.g., Mega Sales, Creator Days, and other platform initiatives).
  • Lead creation & timing of product launches, hero pushes, and promotional activity to maximise sales and brand impact in line with wider Marketing calendar.
  • Work with CRM to brief and approve bounce-back and promotional emails driving traffic to TikTok Shop.
  • Align with marketing and TikTok teams to ensure campaigns support brand objectives and commercial targets.
  • Align with wider sales team on monthly commercial forecasts.
  • Collaborate with wider brand teams to ensure campaign & activity consistency.

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£35,000/yr

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Stock & Supply Management

  • Own stock forecasting (Saleable & Affiliate Sampling) and demand planning for TikTok Shop in collaboration with Demand & Supply Chain.
  • Coordinate with Brands to ensure hero SKUs and new launches are TikTok-ready with sufficient allocation.
  • Lead the TikTok Shop demand process and ensure accurate forecasts (stock & warehouse planning) for key promotional periods and live events.
  • Leverage fast-paced stock and brand operations processes to improve agility and speed to market.

Content & Platform Management

  • Review and approve product listings, imagery, and copy prepared by the agency before upload.
  • Identify opportunities for content and product page optimisation to improve click-through and conversion rates.
  • Quality-check promotions, pricing, and bundles ahead of campaign launches.
  • Partner with the Content & Live Support function to ensure on-platform storytelling aligns with brand positioning and campaign priorities.

Reporting & Performance

  • Lead weekly business reviews with brand and agency teams, analysing performance across sales, GMV, conversion, and promotions.
  • Translate reports and insights from the agency and TikTok analytics into brand-focused recommendations.
  • Monitor competitor performance on TikTok Shop to identify trends, category opportunities, and risks.
  • Use insights to inform product strategy, promotional activity, and optimisation plans.

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Platform & Issue Management

  • Maintain a strong working relationship with the TikTok Affiliate & Live Manager to identify opportunities, manage issues, and stay informed of platform updates.
  • Coordinate with the ELC tech team to resolve system and integration challenges.
  • Work with Customer Service to ensure consistent support flows and a seamless customer experience on TikTok Shop.

Collaboration with Agency Partner

  • Own strategic direction, approvals, internal alignment, and overall commercial performance on TTS platform.
  • Manage relationship with agency partner ensuring they meet expectations & contractual agreements across shop operations, campaign setup, product listing uploads, performance dashboards, and affiliate administration.
  • Lead regular alignment sessions with the agency to review results, campaign readiness, and upcoming opportunities.

What You Will Need To Be Successful In This Role

  • Extensive experience in digital commerce or eCommerce management.
  • Strong commercial acumen and ability to interpret performance data.
  • Excellent stakeholder management and communication skills.
  • Knowledge of TikTok Shop and social commerce trends.
  • Highly organised, adaptable, and comfortable working in an agile, high-growth environment.

Compensation & Benefits

  • 1 day working from home
  • 25 Days Annual Leave (excluding Bank Holidays)
  • 1 day Annual Leave to celebrate your birthday
  • Holiday Purchase opportunity
  • Bonus Opportunity
  • Ability to work Remotely/Abroad up to 18 days per calendar year
  • Summer Fridays
  • Generous Staff Discount
  • Mental Health Wellbeing Initiatives
  • Benefits platform with exclusive discounts and offers
  • Employee resource groups
  • LinkedIn learning
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Location

London, England, United Kingdom

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