American Airlines
Time & Attendance Coordinator, London LHR
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Overview
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why You'll Love This Job
This position reports directly to the Airport Business Planning Manager, primarily providing support to the LHR operational and administration teams to ensure compliance with all operational Workbrain activities that supports payroll, financial, operational and regulatory requirements.
Responsibilities
The role is key to delivering performance improvements aligned with attendance and headcount targets, working collaboratively with operational teams to implement consistent processes that support station and company objectives. Responsible for handling the following as their primary role:
- Managing team member exceptions and adjustments in Workbrain
- Coordinating with payroll and departments for end of month close
- Managing new hire recruiting and onboarding
- Supporting with ad hoc statistical analysis for headcount, overtime and lost time administration
What You'll Do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Monitor and update ATW agent exceptions, ensuring compliance with local procedures and working time directives
- Administer company policies and procedures to effectively manage lost time, including conducting attendance stage meetings
- Ensure station readiness for monthly payroll close
- Collaborate with operational teams on Workbrain discrepancies and follow up for corrective action with Departmental Leaders Audit Department, ASM & Team Leads
- Proactively create and implement corrective action plans to support payroll and attendance goals for operational teams including customized, ongoing & recurrent training for ASMs, team leaders and agents
- Oversee Workbrain locally, working to support future Workbrain related initiatives, including implementing digital solutions for station processes where needed
- Communicate with team members on short/long term absences, ensuring Workbrain reflects accurately and all supporting documentation are updated
- Monitor, evaluate and provide concise explanations for drivers of lost time
- Administer shift swap/trades for sickness, jury duty, bereavement, etc. and apply restrictions where necessary
- Provide analytical reports of employee attendance trends to inform and update management for escalation when needed
- Prepare communication for distribution to employees related to attendance
- Perform duty of care through support for team members on gradual return to work; follow-up discussions
- Any additional functions when required by station management such as analytics and special projects
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
All You'll Need for Success
Minimum Qualifications - Education & Prior Job Experience
- Supervisory knowledge/experience using Workbrain
- Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
- Above average understanding of company policies/procedures/AA team member programs
- Strong ability to lead change initiatives, working closely with airport, team member and union teams
- Good communication skills with proven ability to communicate effectively with all levels of the organisation
- Self-motivated, customer focused, flexible, and able to adapt to a changing environment
- Strong presentation, organization and planning skills
- Ability to prioritize, work on multiple projects simultaneously and work under pressure with timelines
- Attention to detail and high level of accuracy
- Ability to deal with sensitive information and act in a professional manner at all times
- High degree of personal integrity with a commitment to confidentiality
- Strong team player willing to work flexibly within the team
- Willing to work in a shift environment including weekends and bank holidays, when needed
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Preferred Qualifications - Education & Prior Job Experience
- 3 years of business, operational and financial background with experience in assessing manpower needs
- General knowledge of UK employment legislation
Feel Free to Be Yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location