CSC
TMO, Head of Governance
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TMO, Head of Governance
Location: Ireland, Dublin
Contract Type: Permanent
Working Model: Hybrid (3 days per week in the office)
Working Hours: Full-time
The successful candidate will have personally led complex transformation execution, not merely administered projects. They will combine strong governance and PMO/TMO capability with the judgement, pace and authority to challenge delivery leaders, expose issues early, broker cross-functional trade-offs and mobilize recovery action. Their focus will be measurable outcomes, timely decisions and sustained delivery momentum.
Some of the things you’ll be doing:
- Build, own and maintain the single integrated transformation roadmap across all Workstreams, translating strategy into sequenced, outcome-based delivery plans.
- Identify critical dependencies, milestones, decision points, sequencing constraints and resource conflicts early, and drive resolution before they affect delivery.
- Establish and run a disciplined 30/60/90-day execution rhythm, focused on clear outcomes and evidence of progress rather than activity-based reporting.
- Design and operate the transformation governance framework, including forums, decision rights, stage gates, escalation routes, reporting standards and change control.
- Drive accountability for every commitment, ensuring there are named owners, agreed dates, clear outcomes, transparent risks and blockers, and time-bound recovery actions.
- Lead action-oriented governance forums that make decisions, remove obstacles and maintain delivery pace, rather than creating additional reporting overhead.
- Maintain integrated RAID, decision, dependency, milestone and benefit-tracking disciplines, with a reliable single source of truth for the programme.
- Produce concise executive reporting that answers four questions: Are we on track? What has changed? What needs a decision? Where is intervention required?
- Provide independent challenge to workstream plans and status, validate evidence, test delivery confidence and escalate material variances promptly.
- Coordinate portfolio-level prioritisation, capacity and resource trade-offs, ensuring scarce expertise is directed to the outcomes that matter most.
- Partner closely with the Head of Transformation, workstream leaders, Finance, Risk, Technology and business leadership to convert decisions into action and sustain execution momentum.
RESPONSIBILITIES
- Lead and manage cross-functional teams, providing clear direction and guidance to ensure program success.
- Develop and execute program plans, including defining scope, setting timelines, and allocating resources.
- Ensure compliance with regulatory requirements and industry best practices across all program activities.
- Foster a collaborative and innovative culture, encouraging open communication and knowledge sharing among team members.
- Identify and mitigate risks, implementing effective risk management strategies to minimize program disruptions.
- Monitor and report on program progress, providing regular updates to stakeholders and senior leadership.
- Build strong relationships with internal and external partners, fostering a network of support for program initiatives.
- Stay updated on industry trends and advancements, incorporating new ideas and technologies into program strategies.
- Mentor and develop team members, providing guidance and support to enhance their skills and career growth.
- Ensure program deliverables meet or exceed expectations, maintaining high standards of quality and excellence.
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QUALIFICATIONS
- A proven track record of leading complex, enterprise-wide transformations in regulated industries is essential.
- Demonstrated ability to manage cross-functional teams and drive successful program delivery.
- Strong leadership and communication skills, with the ability to inspire and motivate diverse teams.
- Excellent project management skills, including experience with program planning, execution, and risk management.
- Deep understanding of regulatory requirements and the ability to navigate multi-jurisdiction environments.
- Strategic thinking and problem-solving abilities, with a focus on innovative solutions.
- Experience in building and maintaining strong relationships with internal and external stakeholders.
- Proficiency in using project management tools and methodologies to track and report on program progress.
- A minimum of [insert number] years of experience in a similar program management role, preferably in a consulting or professional services firm.
- A relevant bachelor's degree in [insert field], with additional certifications or qualifications in project/program management being an advantage.
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
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We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging.
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions.
- CSC is a great place to work with smart and dedicated people.
- We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
- We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
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