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Tourism Officer
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Tourism Officer
🛠 Job Vacancy: Tourism Officer
📍 Remote – United Kingdom
🕒 Flexible Working Schedule
💼 Job Level: Entry Level / Junior / Associate
💰 Basic Salary: £3,000+ per month
We are looking for a friendly, organised, and detail-oriented Tourism Officer with an interest in travel, tourism, destinations, tourism development, and customer engagement.
In this role, you will assist with tourism-related information, destination research, travel enquiries, tourism products, visitor experiences, and general tourism support activities.
You will have the opportunity to work with a variety of tourism-related areas, including destinations, visitor information, tourism attractions, accommodation, local experiences, cultural activities, city tourism, outdoor activities, seasonal tourism products, travel experiences, and other tourism-related services.
This position is ideal for individuals who enjoy travel, tourism, destination research, communication, organisation, customer service, and learning about different tourism markets, particularly those looking for a flexible remote working arrangement.
🎯 Key Responsibilities
- Assist with general tourism-related enquiries and provide relevant information.
- Research destinations, tourism attractions, visitor experiences, and tourism products.
- Provide clear and accurate information about destinations and tourism services.
- Understand visitor interests, travel dates, budgets, preferences, and general requirements.
- Assist customers and visitors in discovering suitable tourism options.
- Recommend relevant attractions, experiences, destinations, and tourism activities.
- Help customers compare different tourism products and experiences.
- Prepare and organise tourism information, destination details, and recommendations.
- Maintain accurate and organised tourism-related records.
- Respond to tourism and visitor enquiries through appropriate communication channels.
- Follow up with customers or visitors regarding enquiries and requested information.
- Assist with tourism-related booking enquiries, changes, amendments, cancellations, and special requests where applicable.
- Review tourism product information to ensure recommendations are accurate and up to date.
- Stay informed about changes to destinations, tourism attractions, seasonal activities, and visitor services.
- Communicate with appropriate team members, tourism partners, accommodation providers, or travel suppliers when additional information is required.
- Assist with assigned tourism projects, campaigns, and promotional activities where relevant.
- Complete assigned daily tasks accurately and within the required timeframe.
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🤝 Visitor Support & Tourism Services
The role focuses on helping visitors and customers access useful tourism information while providing a professional and personalised service.
Your work may include helping to:
- Understand the individual interests and expectations of different visitors.
- Provide information about destinations, attractions, activities, and tourism services.
- Help visitors discover suitable experiences based on their interests and requirements.
- Recommend alternative tourism options when the original choice is unavailable or unsuitable.
- Present destination and tourism information in a clear and easy-to-understand way.
- Support visitors during different stages of their travel planning process.
- Answer general questions about tourism destinations and visitor experiences.
- Provide relevant information about local attractions, cultural activities, and tourism services.
- Maintain professional communication with customers and tourism-related contacts.
- Follow up on enquiries and provide additional information when required.
- Support seasonal tourism campaigns and promotional activities where relevant.
- Help visitors understand the features and benefits of different tourism products.
The main focus of this position is to provide useful tourism information, support visitors and customers, understand their requirements, and help them discover suitable destinations, attractions, activities, and tourism experiences.
The role combines tourism information, destination knowledge, customer service, research, communication, organisation, and tourism product awareness.
🌍 Tourism Products & Destination Knowledge
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During your work, you will have the opportunity to learn about a wide range of domestic and international tourism products and services, including:
- Tourist destinations
- Tourist attractions
- Hotels and accommodation
- Cultural experiences
- Local experiences
- City tourism
- Outdoor activities
- Family tourism
- Leisure tourism
- Seasonal tourism products
- Themed travel experiences
- International tourism destinations
You will also gradually develop knowledge of:
- Tourism characteristics of different countries and regions.
- Visitor preferences for different types of tourism products.
- Seasonal changes within the tourism market.
- Popular destinations and emerging tourism destinations.
- Different tourism styles and visitor requirements.
- Accommodation and tourism experience options.
- Seasonal tourism trends and promotional periods.
- Changes in visitor demand and preferences.
- Different types of tourism products and experiences.
- Factors that influence visitors when selecting tourism destinations and activities.
Through ongoing participation, you will gain a broader understanding of destinations, tourism products, visitor preferences, tourism markets, tourism services, and the factors that influence visitor decisions.
📣 Tourism Information & Promotional Support
Tourism Officers may also support tourism organisations and travel-related businesses by staying informed about new destinations, tourism products, seasonal activities, and relevant promotional campaigns.
Your work may include:
- Keeping up to date with new tourism destinations and attractions.
- Researching new tourism products and visitor experiences.
- Understanding seasonal tourism offers and relevant promotions.
- Introducing suitable tourism products to customers based on their interests.
- Helping visitors discover new destinations and experiences.
- Providing accurate information about tourism attractions and services.
- Supporting seasonal tourism campaigns and promotional activities.
- Understanding how different tourism products are positioned for different visitor
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