Trade Counter, Paint Mixing / Warehouse Apprentice

COLORMARKET UK LTD
WALSALL (WS2 8LF)
Closes in 14 days (Friday 30 October 2026 at 11:59pm)
Posted on 15 October 2026

Summary

Colormarket are a company that specialises in paint, surface coatings and wood finishing solutions located in Walsall, West Midlands. They are looking for a Trade Counter/Warehousing Apprentice to support the team with duties. Apprentice will support all the daily operations of the Colormarket trade counter and warehouse.

Wage
£14,560 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab) £8.00 per hour

Training course
Trade supplier (level 2)
Hours
Monday - Thursday, 9.00am-4.00pm (1/2 hour lunch break).
Friday, 9.00am - 2.00pm.
35 hours a week
Start date
Monday 2 November 2026
Duration
1 year
Positions available
1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Trade Counter Duties

• Serve customers at the trade counter in a polite and professional manner
• Handle customer service enquiries regarding products, stock, and order status
• Mix paint accurately to formulas
• Use of tinting machines, shakers and mixing equipment
• Assisting with warehouse organisation
• Picking and packing for dispatch
• Process counter sales and prepare orders for collection
• Maintain a clean, organised and safe trade counter area
• Support customers with product information and basic technical guidance
• Assist with till operation and end-of-day counter tasks

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider
STAFF SELECT LTD

Training course
Trade supplier (level 2)
Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
• Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
• Specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust
• Specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
• Specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
• Trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
• Trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
• Trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required
• Trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction
• Trade counter and telesales services: applying basic merchandising techniques used within the business
• Trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions
• Trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
• Trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation
• Trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights
• Key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods
• Key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes
• Key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
• Technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
• Technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others
• Legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence
• Legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
• Legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H & S regulations is identified
• Personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
• Personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems
• Personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence
• Personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload
• Personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs