PNEUTROL INTERNATIONAL LTD
Trade Counter & Stores Coordinator
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Trade Counter & Stores Coordinator
Pneutrol International Limited is looking for a Trade Counter & Stores Coordinator to join our team in Antrim.
This is a varied, hands-on role combining customer service, sales support, stock control and day-to-day stores operations. You’ll be a key point of contact for our customers and suppliers while helping ensure orders, stock and deliveries are managed efficiently.
About Pneutrol
Pneutrol International Limited is a family-owned company specialising in the design and delivery of high-quality bespoke control systems, primarily for the concrete industry.
The Role
Your responsibilities will include:
- Providing excellent customer service at the trade counter, by telephone and via email
- Assisting customers with product enquiries, quotations, pricing and orders
- Processing customer orders accurately using Sage
- Managing the day-to-day operation of the trade counter
- Placing purchase orders and liaising with suppliers
- Receiving, checking and booking in incoming goods
- Maintaining accurate stock levels and inventory records
- Coordinating couriers and transport for customer deliveries
- Picking, packing and dispatching customer orders
- Maintaining clean, organised and safe trade counter, stores and warehouse areas
- Building positive relationships with customers and suppliers
- Identifying opportunities to improve customer service and operational processes
- Following company procedures and health & safety requirements
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What We're Looking For
The ideal candidate will have:
- Previous experience in a trade counter, customer service or branch-based sales support role
- Strong customer service and communication skills
- Good organisational skills and attention to detail
- Experience processing customer orders and dealing directly with customers
- Experience with stock control and inventory management
- Experience using Sage or a similar ERP system
- Experience placing purchase orders and liaising with suppliers
- The ability to work independently and use initiative
- A full driving licence
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Experience within engineering, industrial supplies, builders' merchants, electrical wholesale or a similar environment would be desirable. A forklift licence and knowledge of industrial, engineering, pneumatic or technical products would also be advantageous.
Hours
Monday – Friday, 8:30am – 5:00pm
Location
Antrim
If you’re organised, customer-focused and enjoy a varied role where no two days are exactly the same, we’d like to hear from you.
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