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Trade Supplier Apprentice - Hull
Hull
£17.7k/yr
Posted 2 days ago
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To provide a service that books, as applicable, vehicles in and out for repair work in a manner that minimises customer waiting time and delivers high levels of customer satisfaction. Issuing courtesy cars and dealing with associated paperwork.
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- Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary.
- Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer.
- On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies.
- Handling all relevant administration.
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Skills
Customer service
Administration
Sales
Communication
Time management
Warehousing
Stock control
Health and safety