JPMorgan Chase & Co.
Trade Support - Analyst
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Join a fast-paced Commodities Operations team supporting a global commodities platform across physical and financial products. You will help deliver reliable settlement outcomes for clients and trading partners across precious metals, base metals, and energy. This role offers high visibility through daily partnership with trading, sales, credit, legal, technology, and operations stakeholders. You will contribute to control discipline, risk management, and continuous process improvement.
As a Trade Support Analyst in Commodities Operations, you support the end-to-end physical settlement lifecycle across metals and energy while maintaining strong operational controls. You partner with internal stakeholders and external depositories and vendors to ensure accurate positions, balances, invoicing, and documentation. You help manage operational risk by delivering reconciliations, resolving exceptions, and supporting change initiatives that improve efficiency and client outcomes.
Job responsibilities
- Facilitate physical settlement activities for metals and energy transactions
- Coordinate with depositories, vendors, and clients to ensure timely, accurate settlement outcomes
- Monitor and manage custody balances and related exposure at third-party depositories
- Perform daily controls, reconciliations, and exception management to mitigate operational risk
- Process and validate incoming and outgoing invoices for custody and settlement services
- Maintain accurate account setup, static data, and supporting documentation
- Investigate breaks, identify root causes, and implement corrective actions
- Partner with trading, sales, credit, legal, technology, and operations teams to resolve issues
- Track deliverables to meet tight cutoffs, deadlines, and service level expectations
- Support projects and change initiatives to improve processes and control effectiveness
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Required qualifications, capabilities, and skills
- Demonstrated ability to deliver accurate work under time-sensitive deadlines
- Proficiency in Microsoft Excel (including formulas, pivots, and basic data analysis)
- Strong analytical skills with the ability to investigate and resolve breaks end-to-end
- Strong attention to detail and data quality mindset
- Ability to prioritize multiple tasks and manage workload across competing deadlines
- Clear written and verbal communication skills for internal and external partner interaction
- Proven ownership and accountability for completing tasks and escalating risks appropriately
- Experience processing invoices and/or supporting reconciliation and control routines
- Ability to operate effectively in a regulated environment with strong control discipline
Preferred qualifications, capabilities, and skills
- Experience in markets operations supporting commodities and/or physical settlement workflows
- Familiarity with precious metals custody and/or base metals settlement processes
- Experience partnering with depositories, custodians, or third-party vendors
- Experience supporting process improvement, change, or migration initiatives
- Working knowledge of trade lifecycle concepts and operational risk controls
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
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We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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