TRO
Traffic Manager
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THE AGENCY
TRO is a global, end-to-end experiential marketing agency. We operate as one integrated team, creating seamless, connected experiences that redefine experiential marketing with work that leaves a lasting impact.
Our culture is built on the ethos of learning through real-life experiences, empowering every TROer to participate in the things they love.
Role Overview – Maternity Cover starting from October
We are seeking an organised and proactive Traffic Manager to oversee the flow of work through our experiential agency studio. This role is responsible for managing resources, prioritising workloads, and ensuring projects move efficiently through the creative and production process.
Working closely with Client Services, Creative, Design, Production, and Project Management teams, the Traffic Manager will ensure deadlines are met, resources are optimised, and projects are delivered to the highest standard.
Key Responsibilities
Resource & Capacity Management
- Manage and allocate workloads across the studio team (creative, design and artwork)
- Monitor team capacity, utilisation and availability to ensure resources are effectively assigned.
- Identify potential resource constraints and recommend solutions to maintain project delivery.
- Support freelance booking, onboarding and external resource management when required.
Workflow Management
- Own the studio workflow and project scheduling process.
- Prioritise projects according to deadlines, business needs and client requirements.
- Ensure all briefs are complete and appropriately scheduled before work begins.
- Monitor project progress and proactively manage any changes to timelines or priorities.
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Stakeholder Management
- Act as the central point of contact between Client Services, Project Management, Creative and Production teams.
- Communicate timelines, priorities and resource requirements clearly to stakeholders.
- Escalate risks, bottlenecks and resource challenges in a timely manner.
- Build strong working relationships across departments to facilitate efficient delivery.
Project Delivery Support
- Support the successful delivery of experiential campaigns, events, brand activations and integrated projects.
- Ensure agreed milestones and deadlines are achieved.
- Attend project status meetings and provide updates on studio capacity and project progress.
- Maintain accurate project schedules and workflow systems.
Process Improvement
- Identify opportunities to improve studio processes, workflows and resource planning capabilities.
- Develop and maintain reporting on studio utilisation, workload and performance.
- Champion best practice in project planning, scheduling and resource management.
Skills & Experience
- Previous experience as a Traffic Manager, Resource Manager or Studio Manager within a creative, experiential, events or integrated agency environment.
- Proven experience managing multiple concurrent projects and competing priorities.
- Strong understanding of creative, design and production workflows.
- Excellent organisational and planning skills with exceptional attention to detail.
- Strong stakeholder management and communication skills.
- Experience using workflow, project management or resource planning tools.
- Ability to remain calm under pressure and adapt to changing priorities.
- Familiarity with resource management desirable
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Why TRO?
We work with some cool brands on epic projects; check out our work here: www.tro.com
We are exceptionally lucky to be part of the Omnicom Group (global leader in Marketing Communications). We get to collaborate with and learn from some of the best marketers, but still do things the TRO way!
Our mission is to create experiences for all by all; both for clients and our internal teams. If you share our values, you’ll thrive here.
On top of salary and the usual kind of benefits we offer:
- 👆Enhanced Maternity & Paternity
- 💟Employee Assistance Programme: inc. medical consultations & resources
- 💪Gym, theatre ticket, wellbeing product discounts
- 🏫Learning Pathway to help you become legendary including annual TRO School of Experience!
- 🙌In Real Life Experience Programme with tickets to events, museums and more….
- Vibrant social calendar led by local office Social Clubs – we like to work hard and play hard too.
- Wellbeing & CSR initiatives including Mind Matters led by our Mental Health First Aiders with aim of shining the spotlight on wellbeing all year round, and our Sustainability champions who make CSR a priority.
We welcome applicants from all backgrounds and lived experiences. If you require adjustments during the recruitment process, please let us know.
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