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Trainee Administrator/Coordinator Apprentice
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Bureau Technical Services Trainee Administrator/Coordinator Apprentice
Bureau Technical Services is looking for a motivated and organised Trainee Administrator/Coordinator Apprentice to join their growing team. You’ll become a valued member of the team, supporting day-to-day operations while developing the confidence and skills needed to build a successful career.
What you'll do at work
- Assisting with general office administration tasks, including filing, scanning, and photocopying documents
- Formatting of CV’s
- Updating data sheets
- Answering telephones
- Responding to email enquiries
- Updating the compliance system
- Training on coordination
Where you'll work
1 Priory Park
Saxon Way
Hessle
HU13 9PB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HULL BUSINESS TRAINING CENTRE LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
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Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The Level 3 Apprenticeship in Business Administration includes:
- Level 3 Apprenticeship in Business Administration
- Level 2 Functional Skills in mathematics (if applicable)
- Level 2 Functional Skills in English (if applicable)
You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the Apprenticeship.
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Requirements
Essential qualifications
- GCSE in:
- English (grade 4)
- maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
About this employer
At Bureau Technical Services, apprentices don’t just learn a role; they build a future.
You’ll be joining a team that genuinely invests in your success, working alongside experienced professionals who are committed to supporting your growth. BTS combines technical excellence with a people-first culture, creating an environment where curiosity, teamwork, and ambition are valued. You’ll be part of a company that gives you the chance to develop confidence, build valuable skills, and understand how a successful business operates. With structured support, opportunities to progress, and a team that recognises hard work, BTS is the perfect place to begin your career journey.
Many of their successful employees started their careers through apprenticeships, and they’re passionate about helping the next generation achieve the same.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
This Apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education
Ask a question
The contact for this apprenticeship is:
HULL BUSINESS TRAINING CENTRE LIMITED
Mya Buckingham
mya@hbtc.co.uk
The reference code for this apprenticeship is VAC2000041891.
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