Citizens Advice
Trainee Adviser
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
How we use cookies to help you
It looks like you have JavaScript turned off. You need it to accept or reject cookies on our site.
As it’s turned off, we’ll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you.
You can find out more about the cookies we use.
How we use cookies to help you
We use essential cookies to make our site work.
We'd Also Like To Use Some Additional Cookies To
- see what help people need most, so we can make our site better
- help us campaign for changes that make things fairer for everyone
- let you watch videos on the site
Find out more about how we use cookies and keep your data safe.
Tell us if you want to accept or reject additional cookies. If you don’t make a choice, some additional cookies will be turned on by default.
Choose cookies
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You’ve accepted additional cookies. You can change your cookie settings at any time
You’ve rejected additional cookies. You can change your cookie settings at any time
We’re looking for a motivated and compassionate person to join Citizens Advice Flintshire as a Trainee Adviser. This is an entry-level role with a structured training pathway and a clear route to a permanent Adviser position for those who demonstrate the full competencies.
You don’t need experience in advice. What matters most is who you are: someone who is curious, willing to learn, and committed to helping others get the support they need.
You’ll begin with structured training designed to set you up for success. From there, you’ll grow into your role as the first point of contact for clients - the person who meets them at the door, hears their situation, and makes sure the right help follows.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Day To Day, You’ll
- Welcome clients across our face-to-face drop-ins, outreach locations, and online channels, including email and WhatsApp
- Listen carefully to understand what someone needs
- Make sure the right next step actually happens for each client
- Keep clear and accurate records of every client contact
- Work through structured training across all areas of advice as you build toward a full Adviser role.
If the following sounds like you, we want to hear from you.
- You’re genuinely motivated to help people and make a difference in your community
- You’re a warm, clear communicator - and you can stay calm and kind with someone who is stressed or upset
- You’re resilient, and able to manage the emotional demands of working alongside people in difficult circumstances.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location