Unum UK
Trainee Claims Assessor
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Job Posting End Date: September 09
Who are we?
We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.
The role
Position: Trainee Claims Assessor
Location: Basingstoke or Dorking (with hybrid working 3 days in office 2 days work from home)
What will you be doing?
Enjoy investigative work and making a difference? Join Unum as a Trainee Claims Assessor and help provide vital financial support to individuals and families when they need it most.
You will be provided with full training and ongoing support to help you succeed in the role. If you’re looking to start a meaningful career where you can make a real difference, this could be the opportunity for you.
What You’ll Be Doing
- Assessing Claims: Learn to manage and assess claims using medical and policy knowledge.
- Customer Communication: Deliver clear, empathetic updates to customers throughout the claims process.
- Team Collaboration: Work closely with colleagues across the Claims department while also managing your own caseload.
- Service Excellence: Build strong relationships with clients and stakeholders, always putting the customer first.
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We’re Seeking Individuals Who Are
- Curious and Analytical: Able to investigate, spot patterns, and think critically.
- Strong Communicators: Confident in both written and verbal communication, with a customer-focused mindset.
- Organised and Resilient: Comfortable managing varied workloads in a fast-paced environment.
- Empathetic and Professional: Able to handle sensitive situations with care and discretion.
Experience in areas such as customer service, case work, or financial services may be helpful. Similar qualifications or experience in law, psychology, nursing, or a related field have proved successful. We’re looking for individuals with strong communication skills, a keen eye for detail, and a natural ability to solve problems and learn new information.
The Successful Trainee Claims Assessor Can Expect
- Full training
- Bonus
- Pension scheme
- Life, medical, and income Insurance
- Access to remote GP, nutrition coaching, personal training, unlimited mental health support, and medical 2nd opinion
- 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
- Salary sacrifice electric car scheme with free on-site electric chargers
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Your very own career expert that helps elevate your application to the next level.
From our experience, this position is commutable from Farnborough, down to Guildford or Horsham, and across to Crawley and surrounding areas.
Why join us?
At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.
As a part of our commitment to creating an inclusive workplace, we actively encourage applications from those with disabilities and those with long-term health conditions.
If you meet the essential criteria for the role and choose to opt in to the scheme during your application, you will be offered an interview under the Disability Confident Scheme.
If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk.
We are proud to be a Disability Confident Employer.
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Unum UK
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