Howden
Trainee Claims Technician
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Who are we?
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Role
As a Trainee Claims Technician, you'll join a supportive team and learn the fundamentals of insurance claims handling. Working alongside experienced colleagues, you'll provide administrative support, maintain accurate records, and develop the technical knowledge needed to build a successful career in insurance.
What you'll be doing
- Support the day-to-day administration of insurance claims.
- Assist with setting up and maintaining claim records on company systems.
- Acknowledge new claims and help communicate updates to clients and insurers.
- Prepare and manage documentation to support claims handling activities.
- Process payments, collections, and other claims-related information accurately.
- Respond to queries and escalate more complex issues when needed.
- Work with colleagues across the business to deliver excellent client service.
- Learn and follow company, regulatory, and compliance requirements.
- Contribute to team projects and continuous improvement initiatives.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Who we're looking for
- Previous office, administration, customer service, or similar experience.
- An interest in starting a career within insurance claims.
- Strong attention to detail and organisational skills.
- Good written and verbal communication skills.
- Confidence using Microsoft Office and other computer systems.
- A proactive approach and willingness to learn.
- Ability to work both independently and as part of a team.
Qualifications
- A-level standard education (or equivalent).
- Good numeracy and literacy skills.
- Interest in pursuing insurance-related qualifications is desirable but not essential.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London