Citizens Advice
Trainee Generalist Adviser Ref: 2026-ADV2
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
How we use cookies to help you
It looks like you have JavaScript turned off. You need it to accept or reject cookies on our site.
As it’s turned off, we’ll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you.
You can find out more about the cookies we use.
How we use cookies to help you
We use essential cookies to make our site work.
We'd Also Like To Use Some Additional Cookies To
- see what help people need most, so we can make our site better
- help us campaign for changes that make things fairer for everyone
- let you watch videos on the site
Find out more about how we use cookies and keep your data safe.
Tell us if you want to accept or reject additional cookies. If you don’t make a choice, some additional cookies will be turned on by default.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Choose cookies
You’ve accepted additional cookies. You can change your cookie settings at any time
You’ve rejected additional cookies. You can change your cookie settings at any time
Role Purpose
- To interview and advise clients flexibly through multiple channels including face to face, outreach at venues in the area, telephone and electronic media
- Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided
- Applicants for this post must have a strong commitment to equality and social justice.
What We Offer
- Salary: £26,403 per annum based on a 37-hour week. This will increase to £28,404 per annum upon completion of Citizens Advice Generalist Certificate. The higher salary is paid where the successful candidate possesses a Generalist Certificate or acceptable equivalent
- Pension: 8% pension supplement payable (subject to 2% employee contribution)
- Holidays: 37 days per annum (including Bank Holidays and fixed days).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
CVs are accepted. Candidates submitting CVs who are being considered for interview will be required to complete an application pack. To send your CV to us, or to request further information or an application pack, please email: recruitment@newportca.org.uk and quote reference number 2026-ADV2.
We welcome applications that reflect the diversity of the communities we serve.
We aim to be an equal opportunities employer.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location