Citizens Advice
Trainee Generalist Adviser Ref: 2026-ADV3
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Trainee Generalist Adviser
Ref: 2026-ADV3
Job Title: Trainee Generalist Adviser
Salary: £27,274 per annum based on a 37-hour week. This will increase to £29,542 per annum upon completion of Citizens Advice Generalist Certificate. The higher salary is paid where the successful candidate possesses a Generalist Certificate or acceptable equivalent
Pension: 8% pension supplement payable (subject to 2% employee contribution)
Hours: Full time - 37 hours per week.
Holidays: 37 days per annum (including Bank Holidays and fixed days).
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Duration: Permanent
Closing Date: Wednesday 28th October 2026 at 5pm
Interviews: To be confirmed
Role Purpose
To interview and advise clients flexibly through multiple channels including face to face, outreach at venues in the area, telephone and electronic media. This role is predominantly a face to face role with clients, working with clients.
Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided
CVs are accepted. Candidates submitting CVs who are being considered for interview will be required to complete an application pack. To send your CV to us, or to request further information or an application pack, please email: recruitment@newportca.org.uk and quote reference number 2026-ADV3
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Applicants for this post must have a strong commitment to equality and social justice.
We welcome applications that reflect the diversity of the communities we serve.
We aim to be an equal opportunities employer.
To request a job pack/application email recruitment@newportca.org.uk
Charity Registration Number: 1118855
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