Montcalm Collection
Trainee IT Administrator
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BRAND INTRODUCTION
At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values; they’re a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service.
Our collection spans some of London’s most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within everyone, our team create unforgettable experiences for our guests.
While our walls speak of history, it’s our people, their ambition, and their creativity that shapes our future.
Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality.
Role Overview
Montcalm Collection are looking for an enthusiastic Trainee IT Administrator to join our team. This opportunity is ideal for someone with a genuine passion and curiosity for technology who is keen to learn hands-on within a fast-paced hospitality environment.
You will support our IT team across a group of hotels and office locations, helping with the day-to-day tasks that keep our technology running smoothly. You will also have the opportunity to shadow our central Helpdesk team, gaining valuable hands-on training, with scope to progress within the team as your skills and confidence develop.
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Key Responsibilities
- Unpacking IT assets such as computers, phones, accessories, and labelling them as per our standard.
- Setting up and configuring IT assets as per our standard.
- Creating orders for IT equipment via our purchasing platform.
- Receiving IT orders, including locating delivery notes and keeping record of them as per our standard to complete the purchasing process.
- Using our asset management tool to accurately record information of our assets and maintain existing records held, ensuring they are kept up to date with any changes.
- Keeping IT working spaces and storage areas organised, which may involve some lifting.
- Assisting with installations of IT assets, including computers, printers, televisions, telephones, networking equipment and CCTV cameras.
- Supporting and shadowing our central Helpdesk team as required, building exposure to remote and onsite tasks and duties.
- Other ad hoc IT tasks given to you by the IT Manager.
Requirements And Skills
- No formal IT experience is required, but a genuine interest in and passion for technology is essential.
- A willingness to learn on the job, with plenty of hands-on training and support provided.
- Basic understanding of everyday IT equipment such as laptops, desktops, tablets and mobile phones.
- Good organisational skills, with strong attention to detail and accuracy, particularly when recording asset information.
- Ability to lift and move IT equipment as part of daily duties.
- Excellent communication and interpersonal skills. The candidate needs to be customer centric with a positive demeanour.
- Ability to work both independently and as part of a team.
- Proactive and reliable.
- Willingness to travel between sites at short notice within London.
- Flexibility to work in any shift timings, including Saturday and Sunday, based on department requirements.
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ELIGIBILITY
Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives each individual brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we are dedicated to providing a workplace free from discrimination and prejudice.
Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.
Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this particular role.
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