Charles Taylor
Trainee Loss Adjuster
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The Role
The Trainee Loss Adjuster will be working closely with our Loss Adjusters in P&C Major Loss UK team in managing insurance claims from cradle to grave.
Key Responsibilities
- Work closely with the team to develop the existing Major Loss business for current clients and identify and bring in new business, and to build new relationships and networks both internally and externally
- Identify any key BD and marketing opportunities in the Major Loss area and with support, manage these to successful conclusion
- Travel as necessary to manage allocated claims, attend to client issues and undertake marketing and BD activities in key locations with key stakeholders
- Be an integral part to develop the London market and international Major Loss footprint and brand profile
- Receiving and acknowledging new claims
- Managing and coordinating claims in a timely and professional fashion
- Undertaking site visits and meeting with Insurers, Reinsurers, Brokers, Claimants, Insureds and other interested parties in the UK and worldwide
- Preparing reports commenting in detail on all aspects of the claim including legal and policy liability considerations, potential quantum and future actions
- Instructing and controlling surveyors, lawyers, forensic accountants and other experts as necessary
- Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communications
- Calculating and agreeing settlement of claims and preparing accurate final reports.
- Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
- Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.
Required Skills
- Interest and enthusiasm in Major loss claims handling business
- Prior experience in claims handling is ideal
- Willingness and keen to work towards ACILA qualification (full support provided)
- Enthusiastic, flexible and adaptable approach to work is essential
- The ability to build professional relationships quickly
- Effective diary management
- Attention to detail
- Strong organisation and IT skills
- The ability to plan and manage workload to ensure deadlines are met
- Be confident and articulate with excellent communication and interpersonal skills
- The ability to work under pressure with conflicting demands
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About Us
Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents.
Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers' experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us.
Our adjusting team is a unique group of experts, specialised in handling commercial losses and claims across major lines and geographies, many of which are large and complex in nature. We manage onshore and offshore claims through four main divisions: Property, Casualty, Technical & Special Risks, Marine, Aviation, and Natural Resources and are proud of our position as a leading global loss adjuster across all our disciplines.
Our Property, Casualty, Technical & Special Risks team is a highly esteemed provider of adjusting and technical services. Our team comprises of chartered loss adjusters, engineers, surveyors, insurance practitioners, arbitrators, mediators, lawyers, registered expert witnesses, and chartered accountants. Leveraging a global, multi-disciplinary approach to major losses, we deliver solutions for complex, high-value cases with a positive and proactive mindset, regardless of size.
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Why join Charles Taylor?
Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.
We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance for professional qualifications.
Our Values
- Accountability (We take ownership and responsibility) We all have a role to play in Charles Taylor's growth and overall success.
- Agility (We learn, evolve and adapt quickly) We anticipate, prepare for and adapt to change; it's how we stay competitive.
- Care (We are compassionate and human) We are approachable and genuinely interested in others.
- Collaboration (We are one) We are unique but united in our work.
- Integrity (We do the right thing) At all times, we act with responsibility and respect.
Equal Opportunity Employer
At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation.
We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.
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