MedicalSec Services
Trainee Medical Secretary
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MSS Ltd is a well-established private medical secretarial practice based in Bloxham, near Banbury. We manage a diverse portfolio of private medical consultants and pride ourselves on delivering exceptional service to both our patients and consultants. As our practice continues to grow, we are seeking a Medical Secretary / Trainee Medical Secretary to join our busy, supportive, and professional team.
Role Overview:
As a Trainee Medical Secretary, you will be the key point of contact for consultants, patients, and hospital staff. This is a fast-paced role that requires empathy, attention to detail, and the ability to maintain professionalism at all times.
Key Responsibilities:
- Act as the main point of contact for consultants, patients, and hospital staff
- Maintain professionalism and calmness in a challenging and busy environment
- Prepare and manage clinic and theatre appointment lists
- Draft and manage correspondence, including referral letters
- Liaise directly with patients regarding appointments, follow-ups, and consultant instructions
- Manage incoming and outgoing documentation efficiently
- Ensure smooth communication between all parties involved in patient care
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Essential Personal Attributes:
- Compassionate, patient-focused, and understanding
- Positive, proactive ‘can-do’ attitude
- Highly organised with excellent time management skills
- Tactful and empathetic in all patient interactions
- Committed to delivering a high standard of personal service
Desired Skills & Experience:
- Previous experience as a medical secretary is desirable but not essential. Full training will be provided.
- Strong Microsoft Office skills (Word, Excel, Outlook)
- Experience in a private clinic or hospital setting is an advantage
- Excellent verbal and written communication skills
- Ability to problem-solve and work effectively under pressure
- Sense of humour and the ability to thrive in a fast-paced team environment
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Benefits:
- Competitive salary
- 25 days annual leave plus 8 bank holidays
- Company pension scheme
- Casual dress
- Free and on-site parking
- Dog-friendly office
- Supportive, community-focused working environment
- Opportunities for skill development and career growth
Pay: £24,420.00-£28,000.00 per year
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