Citizens Advice Liverpool
Trainee Money Advice Caseworker
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SALARY: £27,097 annum (£30,106 after 6 months, when training requirements are met)
3 POSTS: Fixed-term contracts until 30th June 2027
Do you enjoy helping people? Are you a compassionate and people focused person? Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?
The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients. The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.
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A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information. They will work collaboratively with their team, management and external organisations. Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
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ADDITIONAL INFORMATION:
As well as a competitive salary CAL also provides access to
- 27 days annual leave plus bank holidays
- Hybrid Working Scheme
- Interest free travel loans
- Employee Assistance Programme
- Pension Scheme
- Cycle to Work Scheme
- Lifestyles Gym Membership (20% corporate discount)
- Enhanced maternity, paternity and adoption leave pay
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