COUNTRYWIDE MORTGAGE SERVICES LIMITED
Trainee Mortgage Consultant
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Company Description
COUNTRYWIDE MORTGAGE SERVICES LIMITED is a UK-based mortgage services provider headquartered at 3rd Floor, 1 Ashley Road, Altrincham. The company operates within the wider financial services sector, supporting homebuyers and property owners with mortgage-related solutions.
Joining COUNTRYWIDE MORTGAGE SERVICES LIMITED offers exposure to a professional environment focused on accurate advice, regulatory compliance, and customer support. The organization values integrity, service quality, and the development of its people, making it a suitable setting for individuals starting a career in mortgage consulting.
Role Description
The Trainee Mortgage Consultant will support the delivery of mortgage advice and services to clients in an on-site role based in Kent. This full-time position involves learning how to assess client needs, gathering financial information, and assisting in identifying suitable mortgage products under the guidance of experienced consultants.
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Day-to-day tasks include:
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- Supporting mortgage applications
- Maintaining accurate records
- Helping ensure compliance with relevant regulations and company policies
- Providing customer service
- Responding to client queries
- Coordinating with internal teams to facilitate a smooth mortgage process
As skills develop, the Trainee Mortgage Consultant will gradually take on more responsibility in client-facing advisory work.
Qualifications
- Foundational understanding or strong interest in the mortgage industry and mortgages, with a willingness to learn and develop expertise.
- Interest or basic knowledge in finance and mortgage lending, including comfort working with numbers and financial information.
- Strong customer service skills, with the ability to communicate clearly, listen actively, and build professional relationships.
- Good analytical and problem-solving abilities, with attention to detail and accuracy in documentation.
- Effective verbal and written communication skills, and confidence in speaking with clients and colleagues.
- Ability to work on-site in Kent, manage time efficiently, and handle multiple tasks in a structured way.
- Basic IT proficiency (e.g., MS Office, email, data entry systems); prior experience in an office or financial services environment is beneficial.
- Relevant education such as A-levels or equivalent; progression toward industry-recognized mortgage or financial advisory qualifications is an advantage.
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