SWP Compressed Air Services
Trainee Office administrator
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Company Description
SWP Compressed Air Services provides end-to-end compressed air solutions, from system design and installation through to servicing, maintenance, and repairs. The team delivers turnkey projects that focus on efficiency, reliability, and cost-effectiveness for businesses of all sizes. SWP prioritizes close collaboration with clients, designing bespoke systems that align with operational needs and performance goals. With over 60 years of combined industry experience, the company brings strong technical expertise and practical insight across diverse sectors. As part of the family-owned SWL Group, SWP offers the resources of a larger organization while maintaining the personal service and flexibility of an independent company.
Role Description
The Trainee Office Administrator will support the smooth running of the office by handling day-to-day administrative tasks, including filing, data entry, document preparation, and maintaining records. The role involves:
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- Answering phone calls and emails
- Directing inquiries to the appropriate team members
- Providing basic customer service to clients and suppliers
- Assisting with scheduling appointments
- Organizing meetings
- Supporting the coordination of service visits and project documentation
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Training will be provided on office systems, processes, and use of office equipment to ensure accurate and efficient administrative support. This is a full-time, on-site role based in Southampton.
Qualifications
- Strong Office Administration and Administrative Assistance skills, with the ability to manage documents, records, and daily office tasks.
- Familiarity with Office Equipment and basic IT tools (e.g., email, word processing, spreadsheets), or willingness to learn.
- Effective Communication skills, including clear written and verbal communication with colleagues, clients, and suppliers.
- Customer Service skills, with a professional, courteous approach to handling inquiries and supporting client needs.
- Good organizational skills, attention to detail, and the ability to prioritize tasks in a busy office environment.
- Willingness to learn, follow procedures, and develop knowledge of the compressed air services industry.
- Basic numeracy and literacy; previous office experience or relevant coursework is an advantage but not essential.
- Ability to work on-site in Southampton and collaborate effectively within a small, supportive team.
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