Caledonia Group
Trainee Operation Manager (Entry-Level)
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Trainee Operations Manager – Entry Level
Location: Edinburgh, Scotland
Company: Caledonia Group
Employment Type: Full-Time | On-Site
Experience: Entry Level | Full Training Provided
Learn the Business. Develop Your Skills. Progress Into Management.
At Caledonia Group, we’re looking for ambitious individuals who want more than just a job — they want to build a career.
Our Trainee Operations Manager programme is designed to give you hands-on experience across sales, marketing, customer acquisition, team development, and business operations, giving you the foundations needed to progress into leadership and management.
You don’t need previous management experience. We’re looking for people with the ambition, work ethic, and willingness to learn to develop into future leaders.
About Caledonia Group
Caledonia Group is a growing sales and marketing company based in Edinburgh, working with established brands across a range of industries.
In an increasingly digital world, our clients are placing greater value on genuine human connection. We specialise in face-to-face marketing and customer acquisition, helping brands connect directly with consumers and build stronger customer relationships.
Our long-term goal is to continue expanding our client portfolio across Scotland, the wider UK, and internationally — creating opportunities for ambitious individuals to grow alongside the business.
What You’ll Learn
We believe great leaders need to understand the business from the ground up.
Your development will initially focus on building strong foundations in:
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- Face-to-face sales and marketing
- Customer acquisition and relationship building
- Representing established brands
- Communication, negotiation, and consumer psychology
- Understanding client objectives and campaign performance
- Working towards individual and team targets
- Business development and commercial awareness
As you develop, your training will expand into the leadership and operational side of the business, including:
- Recruitment and talent development
- Coaching and training new team members
- Team leadership and performance management
- Campaign and client management
- Business operations and processes
- Performance analysis and reporting
- Supporting business growth and expansion
Progression Is Built Into The Role
This isn’t a role where you’re expected to stay in the same position for years.
Your progression is based on performance, attitude, consistency, and development.
As you demonstrate your ability, you’ll take on increasing responsibility — from supporting new team members and contributing to campaign performance, through to developing leadership skills and taking responsibility for teams and client campaigns.
The long-term opportunity is to progress into management and wider business operations, with continued coaching and mentoring from experienced leaders throughout your development.
Who We’re Looking For
You could be a strong fit if you’re:
- Ambitious and genuinely career-driven
- Motivated by progression and increased responsibility
- Confident communicating with different types of people
- Competitive and comfortable working towards targets
- Positive, resilient, and willing to learn
- Commercially minded and interested in business
- A strong team player with leadership potential
- Looking for a long-term career rather than simply a job
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Previous experience in sales, retail, hospitality, customer service, or another customer-facing environment can be beneficial, but it isn’t essential.
What matters most is your attitude, work ethic, and potential.
What You’ll Receive
- Full training from day one
- Structured management development programme
- One-to-one coaching and mentoring
- Performance-based progression
- Weekly leadership and business development sessions
- Networking and industry opportunities
- Business development trips
- Team events and company socials
- Opportunities for national and international travel
- A collaborative, ambitious, and development-focused environment
Ready To Build Your Career?
You don’t need to already be an Operations Manager.
You need the ambition to become one.
If you’re looking to develop commercially, build leadership skills, and earn greater responsibility through your performance, Caledonia Group could be the place to start.
Apply today to join our Trainee Operations Manager programme in Edinburgh.
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