Clúid
Trainee Resident Housing Officer
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Role Overview
Position: Trainee Resident Housing Officer
Reporting to: Housing Officer
Location: (Hybrid) North Team - Dublin, Louth, Meath
Contract type: 2 Year Fixed Term
Salary: €28,090 - €38,623
Hours: 35 hours per week
Travel: The post requires a valid driving license and the use of a car
The successful applicant will be employed by Clúid Housing for a period of two years and be required during the two years to attend a course of study which will enable them to obtain a PSRA license.
Working as part of the Housing Services team within the wider Operations Team, the successful candidates will assist in the provision of a high quality housing management service to tenants on our housing schemes. A strong commitment to the Trainee programme and a desire to pursue a career in Housing is essential.
Applicants could be post graduates from a number of academic routes. Where required, the successful candidates may undertake a small number of top up modules, funded by Clúid, to ensure their knowledge and skills meet PSRA level standards. For applicants without sufficient academic experience, a structured two year distance learning programme, funded by Clúid, will provide the additional learning required to reach PSRA level competence. While the licence itself is not mandatory, the programme ensures all trainees develop the knowledge and skills expected at that professional standard. Additional certification courses will also underpin the students learning.
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Key Responsibilities
- Participate in the Trainee Placement Program
- Rents
- Repairs
- Lettings & Allocations
- Estate Management
- Tenancy Management
- Community Development / Resident Participation
Corporate Responsibilities
- Ensure all activity is aligned to Clúid’s values and contributes to the mission of supporting the development of thriving communities
- Adhere to all Clúid policies and procedures at all times
- To exercise discretion at all times
- Demonstrate high standards regarding both Clúid’s and your own wellbeing, health and safety requirements
Person Specification
- Primary degree/education in Social Science or relevant discipline
- Experience of working in a property orientated environment
- Experience of working with a wide range of people who are: vulnerable, homeless, elderly, low income households
Experience/Qualifications
- Currently in full time employment in a related role in industry
- Full Clean Driving licence and use of car
- IT/ Digital proficiency to intermediate level
- 2 years’ experience of working in a customer focused environment
- Recent graduate of a relevant course and willing to complete top up modules to reach PSRA level competence
- Where additional academic development is required, candidates will complete funded top up modules or a structured 2 year learning programme to achieve PSRA level competence.
- For candidates without level 5 qualification (e.g. leaving certificate), a process of Recognition of Prior Learning (RPL) can be undertaken to assess the candidates’ suitability to the course.
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About us
Clúid is at the forefront of providing affordable, quality housing in Ireland, with a vision to create communities where everyone has a great place to live. We're looking for talented individuals passionate about making a tangible impact in people's lives and eager to contribute to social change.
Why Choose Clúid?
At Clúid, we believe that success is achieved through our dedicated and passionate team. Working with us, you'll enjoy:
- Dynamic Working Environment: Thrive in a supportive, innovative, and collaborative workspace.
- Flexible Working Arrangements: We support work-life balance with flexible working options with Hybrid working options.
- Comprehensive Training and Development Opportunities: Grow professionally with our continuous learning opportunities.
- Employee Benefits: 25 days annual leave +3 additional days over Christmas and Good Friday, 10% Pension, VHI, Employee Assistance Programme, Bike to work, Tax Saver Travel, Sick Pay, Payment Income Protection, Paid Maternity Leave, Paid Paternity Leave.
- Inclusive Culture: Be part of an organisation that values diversity and inclusion, recognised with a Gold Award from Investors for Diversity.
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