GEM PARTNERSHIP LIMITED
Trainer
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Full job description
Our client in Wynyard is looking for a Trainer to join their team to deliver, coordinate, and continuously improve training and development activities across their operation. The Trainer will ensure all colleagues are competent, compliant, and capable of performing their roles safely and effectively while supporting operational performance, quality, customer expectations, and colleague development.
Key Responsibilities
Training Delivery
- Deliver induction training for all new starters, including permanent and agency colleagues.
- Conduct classroom and practical training sessions across operational functions.
- Deliver refresher training programmes as required.
- Assess colleague competence against SOPs, Safe Systems of Work, and customer requirements.
- Support cross-training and multi-skilling initiatives.
Operational Support
- Work closely with Shift Managers and Team Leaders to identify training needs.
- Assist with onboarding and integration of new colleagues.
- Support implementation of new processes, systems, and customer requirements through training plans.
- Coach colleagues on best practice and continuous improvement initiatives.
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Compliance & Health and Safety
- Ensure all mandatory training records are maintained and up to date.
- Deliver training relating to health and safety procedures, site rules, and compliance standards.
- Support audits and compliance reviews by providing accurate training documentation.
- Promote a strong safety culture across all operational areas.
Administration & Reporting
- Maintain training matrices and training records.
- Monitor training completion rates and compliance KPIs.
- Prepare weekly and monthly training reports for site management.
- Ensure training documentation is completed, controlled, and stored correctly.
Performance & Development
- Coach and mentor colleagues to improve capability and performance.
- Support employee engagement and development programmes.
Knowledge, Skills & Experience
Essential
- Previous experience delivering workplace training.
- Strong communication and presentation skills.
- Good organisational and administrative skills.
- Competent with Microsoft Office applications.
- Understanding of warehouse operations and health & safety requirements.
- Ability to influence and engage colleagues at all levels.
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Desirable
- Training qualification (AET, PTLLS or equivalent).
- MHE Instructor qualification.
- Experience within logistics, warehousing, or e-commerce operations.
This vacancy is being advertised on behalf of Gem Partnership Ltd who are trading as a recruitment business.
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Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion.
We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.
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