Storm Auto Services Training
Training & Administration Coordinator
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Storm Auto Services
Storm Auto Services is a growing specialist business supporting the UK collision repair sector through mobile services, remote diagnostics and programming, and specialist automotive training.
Our Milton Keynes training centre is IMI-approved and delivers a wide range of automotive training, including:
- Electric Vehicle (EV) training
- Welding
- MET
- Paint
- Panel
- VDA
- ADAS
- Other specialist automotive and industry-specific courses
We also work with external training and assessment providers to deliver qualifications and bespoke training programmes for our customers.
As our training operation continues to grow, we are looking for an organised and customer-focused Training & Administration Coordinator to join our team in Milton Keynes.
About the Role
This is a varied coordination and administration role supporting the day-to-day operation of our training centre.
You will be responsible for:
- Coordinating training bookings
- Communicating with customers and external providers
- Maintaining accurate records
- Supporting candidate registrations and assessments
- Preparing documentation
- Ensuring the practical arrangements for training courses run smoothly
You will work closely with customers, candidates, assessors, training providers, awarding and assessment bodies, suppliers, and colleagues across Storm.
This role would suit someone who enjoys being organised, is confident communicating with people, pays close attention to detail, and can manage several priorities at the same time.
Previous experience within the automotive training sector is not essential.
Full training and support will be provided, including training on our systems and processes. We are more interested in finding someone with the right approach, strong administration skills, and a willingness to learn.
Key Responsibilities
Training Coordination & Bookings
- Coordinate customer training bookings and course arrangements
- Liaise with customers, training providers, suppliers, and assessors
- Manage changes to bookings, including dates, attendees, and course arrangements
- Maintain accurate booking information across relevant systems
- Manage and maintain the Outlook training calendar
- Ensure customers, assessors, and internal colleagues have the information they need ahead of training
- Support the smooth day-to-day running of training courses at the Milton Keynes training centre
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Candidate & Assessment Administration
- Register candidates with relevant awarding and assessment bodies
- Maintain accurate candidate records and supporting documentation
- Prepare assessment paperwork and documentation for assessors
- Ensure required paperwork is ready ahead of assessments
- Process and distribute completed training certificates
- Maintain accurate records of bookings, candidates, assessments, and certificates
Administration & Finance
- Maintain and update Excel spreadsheets and administrative records
- Raise customer invoices through Xero using information provided by the relevant booking and finance records
- Check booking and invoicing information for accuracy
- Answer incoming telephone calls and respond to general enquiries
- Provide reception and general office support when required
- Welcome visitors and receive deliveries
- Arrange candidate lunches and other practical requirements for training courses
- Place approved office and training-related orders with suppliers
- Provide general administrative support to the wider business
Essential Experience & Skills
- At least one year's experience in a similar administration, coordination, or customer service role, or previous administrative experience within the automotive sector
- Good organisational and time-management skills
- Excellent attention to detail
- Good written and spoken English
- Confident using Microsoft Office, particularly Outlook and Excel
- Professional telephone and email manner
- Ability to manage competing priorities and work independently
- Willingness to learn and develop
Advantageous (but not essential)
- Experience within the automotive, body repair, or collision repair sector
- Experience within automotive training
- Experience working with training providers, awarding bodies, or assessment organisations
- Experience coordinating courses, bookings, or events
- Experience using Xero or similar accounting/invoicing software
- Experience using CRM, booking, or training administration systems
- Knowledge of automotive training terminology or qualification processes
- Experience working within an IMI-approved or similar training environment
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What We Offer
You do not need to know everything from day one. Full training and support will be provided to help you understand Storm's training services, systems, and processes.
Previous experience with Xero, specific training systems, awarding bodies, or the automotive training sector is not essential. We are looking for someone with strong administration and organisational skills who is willing to learn and develop. You will have the opportunity to build your knowledge of automotive training, qualifications, and assessment processes as you grow into the role.
- Full-time, permanent position
- Monday to Friday, 8:30am–5:00pm
- Office-based role in Milton Keynes
- Salary of £27,000–£28,000 per annum, depending on experience
- On-site parking
- On-site kitchen facilities
- Company pension scheme
- Perks at Work employee benefits platform
- 20 days' annual leave plus UK bank/public holidays
- Full training and ongoing support
This is an opportunity to join a growing specialist business and play an important role in the continued development of our training operation. The successful candidate will have a varied role, working with customers, candidates, assessors, training providers, and colleagues while gaining valuable experience within the automotive training sector.
If you are organised, practical, customer-focused, and looking for a role where you can develop your skills, we would like to hear from you.
How to Apply
If you are interested in joining Storm Auto Services, please send your CV to: hr@stormautoservices.com
Please use “Training & Administration Coordinator” as the subject of your email.
No agencies, please. We are managing this recruitment directly and will not accept applications or approaches from recruitment agencies for this position.
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