Lorien
Training & Adoption Lead
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Training & Adoption Lead (Digital & Data)
Location: Hybrid (Glasgow)
Duration: Initial 8-Month Contract (potential extensions up to 30 months)
Rate: Competitive Day Rate
We're supporting a key public sector organisation delivering a major digital transformation programme and are seeking an experienced Training & Adoption Lead to drive engagement, capability building and adoption of new digital tools and ways of working. This role will lead the training and adoption workstream across a large-scale Microsoft 365 transformation, ensuring colleagues are supported through change and equipped to maximise the value of new technologies.
Key Responsibilities
- Lead the training and adoption strategy across the programme
- Design and deliver role-based training, workshops and user guidance
- Drive engagement, communications and user adoption activities
- Assess training needs and identify capability gaps
- Establish champion and early-adopter networks
- Measure adoption, engagement and training effectiveness
- Support business readiness and change activities
- Work closely with programme, technical and stakeholder teams
- Promote adoption of Microsoft 365 technologies including SharePoint, Power BI, Copilot and Power Platform
- Support the embedding of new digital, data and AI-enabled ways of working
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Key Experience
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- Proven experience leading training and adoption activities within digital transformation programmes
- Strong background in change management, user adoption and business readiness
- Experience delivering Microsoft 365, SharePoint or Digital Workplace initiatives
- Ability to create engaging training materials, workshops and learning content
- Experience developing adoption strategies and measuring success through KPIs and usage data
- Excellent stakeholder engagement and communication skills
- Experience working with both technical and non-technical audiences
- Public sector or highly regulated environment experience desirable
- Knowledge of Power BI, Power Platform and Microsoft Copilot advantageous
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