A leading UK investment manager is looking for a Training & Competence Manager to join its London office on a hybrid basis, supporting the advisers within its private wealth business.

This is a hands-on T&C role rather than a policy one. You will take responsibility for the practical delivery and ongoing management of the Training & Competence framework, ensuring advisers and colleagues in regulated and client-facing roles can evidence the knowledge, skills and behaviours required to perform their roles effectively.

THE ROLE

• Support the day-to-day delivery of the Training & Competence framework, ensuring activity is practical, timely and aligned to business needs
• Apply regulatory and internal T&C requirements in practice, helping the business evidence that advisers and Certified Persons remain competent
• Design, deliver and manage practical training for advisers, managers and colleagues in regulated or client-facing roles
• Work closely with the private wealth business, Compliance, People and external training providers to develop training content that addresses real adviser development needs
• Carry out regular competence assessments including role plays, observations of client meetings, product testing and knowledge assessments
• Undertake live and recorded client meeting observations, supervise knowledge testing, review CPD logs and check supporting T&C evidence
• Assess the initial and ongoing competence of new and existing advisers, documenting outcomes to support FCA Certification sign-off
• Provide clear verbal and written feedback to advisers and managers, with actions recorded and followed up in individual T&C files and scorecards
• Develop and support Adviser Improvement Plans where low suitability scores, knowledge gaps or other competence concerns are identified
• Maintain accurate T&C records and use data and MI to identify themes, gaps, trends and overdue actions across the adviser population
• Produce practical reporting for managers and leadership on competence themes, emerging risks and areas requiring intervention
• Support the annual SMCR certification process, collating competence evidence and helping managers evidence that Certified Persons remain fit and proper