The Go-Ahead Group
Training Compliance Co-ordinator
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About the Company
Training Compliance Coordinator
Shape safer, stronger training standards across Go-Ahead Group
Go-Ahead Group is a leading international public transport operator providing bus and rail services across the UK and internationally. We play an important role in connecting communities and helping people travel safely and sustainably every day.
About the Role
Location: Head Office, London; hybrid working with travel to operating company sites as required
Reporting to: Head of L&D
Go-Ahead Group is seeking a Training Compliance Coordinator to provide consistent, evidence-based assurance across training records, competence evidence, continuing professional development and operational training controls. Working with our operating companies, you will identify compliance gaps, improve record quality, coordinate audits and turn data into clear insight that supports safe, compliant service delivery.
Responsibilities
Your Key Responsibilities
Training records and assurance
- Own routine assurance of training records and competence evidence across assigned operating companies.
- Check that records are complete, current and traceable, resolving routine issues and escalating material risks.
- Log, risk-rate and monitor exceptions through to action and closure.
CPD and compliance governance
- Coordinate CPD plans, evidence and renewal activity across training and operational colleagues.
- Highlight overdue or incomplete development requirements and support consistent compliance practice.
- Maintain an up-to-date understanding of relevant industry best practice, regulatory expectations and Go-Ahead standards.
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Reporting, audit and improvement
- Create accurate KPI reporting that explains trends, exceptions, root causes and recommended actions.
- Plan and deliver audits, self-assessments and compliance reviews, ensuring evidence is prepared and stored appropriately.
- Track findings to closure with clear ownership and due dates, using evidence to recommend corrective action.
Qualifications
A relevant qualification, or equivalent experience, in training, compliance, transport operations, audit, safety, quality assurance or learning administration.
Required Skills
What we need from you
Skills & Experience
- Relevant experience in training compliance, audit coordination, records assurance, transport operations, safety or quality systems, or regulated operational administration.
- Strong knowledge of record governance, audit principles, CPD controls, competence evidence and KPI reporting within a regulated operational environment.
- Advanced Excel or equivalent reporting capability, with confidence using learning management systems, document control tools, dashboards and Microsoft 365 applications.
- Ability to coordinate through others, influence stakeholders and support consistent compliance without direct line authority.
- Working knowledge of legal, safety, compliance and industry standards relevant to operational training and competence management would be an advantage.
Personal Attributes
- Highly organised with strong attention to detail and sound judgement.
- Clear and confident communicator who can constructively challenge and build trust.
- Comfortable managing priorities independently and escalating safety-critical or regulatory risk when required.
- Practical, evidence-led and focused on continuous improvement.
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If you don’t meet every requirement but feel this role could be right for you, we still encourage you to apply.
Preferred Skills
Working knowledge of legal, safety, compliance and industry standards relevant to operational training and competence management would be an advantage.
Pay range and compensation package
What’s in it for you
- 24/7 Employee Assistance Programme for wellbeing, financial and emotional support.
- Flexible working to help balance your needs.
- 25 days holiday, pension, life assurance, travel pass, the option to buy or sell up to five days holiday and access to our discount platform.
Equal Opportunity Statement
Our commitment to you
We are an equal opportunity employer that recognises the value of a diverse workforce. We are committed to creating an inclusive workplace where all our people feel valued, supported and able to succeed.
All suitably qualified applicants will receive consideration for employment based on objective criteria and in accordance with relevant governing laws.
We will make any reasonable adjustments you need to ensure that your application and experience with us is positive. If you require adjustments to participate in the application or interview process, please let us know at tom.white@go-ahead.com.
Ready to Take the First Step?
Apply today and start a rewarding career with Go-Ahead Group, keeping our communities moving.
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