Training Operations & Competence Lead

Compliance and Assurance

• Use agreed governance reporting to maintain operational oversight of mandatory training, competence status, expiries, evidence gaps, and audit readiness.
• Work with L&D Operations and Governance to ensure training and competence evidence is accurate, reliable, and aligned to legislation, client requirements, and operational standards.
• Lead operational corrective action and escalation where training, competence, or compliance risks are identified through reporting, audit activity, or stakeholder feedback.

Training Delivery and Technical Standards

• Set and maintain Group standards for technical training design, delivery, assessment, evaluation, and trainer capability.
• Lead and develop Technical Trainers, ensuring training remains practical, relevant, and connected to operational requirements.
• Improve the use of internal trainers, facilities, and technical training environments, reducing unnecessary reliance on external providers where appropriate.

Demand and Resource Planning

• Move training demand from reactive booking to planned, forecast-led delivery aligned to workforce, contract, and mobilisation priorities.
• Work with the Training Operations Manager to translate business demand into deliverable plans and identify trainer, supplier, venue, and capacity requirements.
• Provide early warning of capacity constraints, delivery risks, and resource pressures.

Leadership and People Management

• Provide clear direction, priorities, and standards for the Training and Competence function.
• Lead, coach, and develop direct reports, ensuring meaningful objectives, regular feedback, and clear accountability across operations, administration, and delivery.
• Build a collaborative, high-performing culture and address performance, conduct, or capability concerns promptly and fairly.

Stakeholder Management

• Build effective relationships with senior operational, HSEQ, client, and contract stakeholders.
• Provide clear visibility of priorities, risks, and required actions, making complex training and competence information easy to understand.
• Act as the senior point of escalation for significant training, competence, and mobilisation matters, providing constructive challenge where standards are not met.

Data, Reporting, and Continuous Improvement

• Define operational reporting needs for training delivery, competence, demand, compliance, and risk, working with L&D Operations and Governance to ensure reports are meaningful, accurate, and usable.
• Use insight from systems, reports, and stakeholder feedback to identify gaps, recurring issues, early risk indicators, and areas for improvement.
• Demonstrate the operational, safety, compliance, and commercial value of Training and Competence through clear actions, improvements, and outcomes.

Financial and Supplier Management

• Provide leadership oversight of training budgets, supplier spend, and value for money.
• Manage external suppliers against clear quality, delivery, and commercial standards.
• Challenge avoidable cost, duplication, and unnecessary supplier reliance, supporting preferred supplier arrangements where appropriate.

Living the Company Values

By embedding our company's core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.

Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:

• Leading: Acts as a role model, shaping the learning agenda, and influencing change.
• Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing: Supports the development of others through coaching and structured development plans.
• Engaging: Inspires and motivates learners, builds trust, and credibility.
• Safe & Secure: Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the Company

• Strive to be always positive and constructive.
• Adhere to all company policies.
• Straight talking about the facts of the situation – open discussions are the best way to find solutions.
• Help others through communicating clearly.
• Deliver on commitments.
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management or your colleagues.
• Deliver our Company Values, understanding that by working together in unity we are ‘Stronger Together’.

Equality, Diversity & Inclusion

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.