Antella Travel Recruitment
Training Specialist
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Group Operations Trainer
Antella Travel Recruitment is delighted to be supporting our client, a leading specialist in UK & Ireland group travel, who are looking for an experienced Group Operations / Trainer to join their team as a Group Operations Trainer.
This is a predominantly virtual training role, with one day per week in the office. You will be responsible for onboarding and training new starters, ensuring they develop a strong understanding of UK & Ireland group operations and are confident using Tourplan.
Key Responsibilities
- Deliver virtual training and onboarding for new Group Operations starters
- Train new team members on Tourplan and operational systems
- Provide training on UK & Ireland group planning, including itineraries, suppliers, bookings, and amendments
- Act as the key point of contact for new starters during their onboarding
- Create and maintain simple training guides and resources
- Work with Operations Managers to monitor progress and identify further training needs
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About You
- Strong UK & Ireland inbound group operations experience
- Tourplan knowledge - Essential
- Good understanding of UK & Ireland tour planning and ground operations
- Previous experience training, coaching, or mentoring colleagues in TRAVEL DMC would be advantageous
- Excellent communication skills and the ability to explain processes clearly
- Organised, patient, and confident working virtually
- Passionate about sharing knowledge and supporting others
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What's on Offer
- Salary on Application
- Predominantly virtual working
- One day per week in the office
- 25 days holiday
- Great benefits
If you have excellent Tourplan knowledge and enjoy helping others develop, we would love to hear from you.
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